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February 2024 by Eric Daniel
Got my truck taken care in the time they said, Jose answered my questions and helped me figure out the best route to go with my truck, customer experience was great on my end
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February 2024 by Michael Paulsen
Jared was very helpful. We had a steering stabilizer that failed. Once he figured out the issues, he mentioned the part was under warranty. He shipped a part directly to our home. The part never arrived. Jared apologized for the carrier’s error and shipped a replacement the same day. Jared was very pleasant, easy to work with, respectful, helpful, and knowledgeable. We have been purchasing from 4WP for many years and will happily do so for many more. We highly recommend their stores.
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February 2024 by Jared Davis
Awesome friendly customer service very clean store
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February 2024 by KayakJeff B
Great experience! I have had the need to uniquely outfit my Gladiator to carry kayaks and the team here helped in locating and installing the best running boards, bed steps, hinge steps and more for my needs. No surprises, straight up quality workmanship. Thanks!
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February 2024 by Candace Hershman
Very knowledgeable, kind and helpful people here. This was my first time going to 4 Wheel Parts and I will definitely be coming back. Thank you guys so much ?
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February 2024 by Spencer Haddock
This is my 4th vehicle I’ve taken to the Coppell location and as always was a great experience!Jacob did a great job helping me work through and figure out my next build and it was a great process!
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January 2024 by Thomas Castle
Shout out the Jose Mendez for helping me out with my Bilstein install on my 4 runner! Smooth and clear with great results! Thank you!
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January 2024 by Derek Bennett
I rarely take the time to write a review but this is certainly warranted. I recently had some work done on my vehicle and we had some issues getting parts from the distributor meaning my car stayed at the shop longer than either 4WP or myself could have anticipated. Joe was absolutely incredible during this process. He worked tirelessly with the distributor, Jared(GM of the store) and myself to get this resolved. Joe was proactive about calling me with updates multiple times per day. He made a potentially bad experience, that was out of their control, into a fantastic one. Every business sets it’s culture from the top. This store is lucky to have Jared at the helm. I’m already scheduling the next work to be done there. If you want excellent quality work and people with integrity working on your rig, I’d start with the 4WP team in Coppell. Great job!!
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January 2024 by Lynn Jackson
Sales man Jake Was very helpful and Kind!!
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January 2024 by Dalton Worley
Jake was very helpful and very knowledgeable with what I needed very great customer service 10/10 would recommend
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January 2024 by Mason Fink
Jake was very helpful! Extremely knowledgeable! Great guy!
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January 2024 by Monica Roberts
Good customer service.
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January 2024 by PRESTON MACKAY
I had an interaction with Jake at the Coppell. He was very smart and knowledgeable and made the purchase of my parts smooth and easy. The service from this location was top notch and I will be a customer for as long as I own a badass truck.
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January 2024 by Helen Spencer
I recently had the pleasure of receiving outstanding help from Jake Laney at 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts,. His knowledge and expertise in off-road truck and Jeep parts were truly impressive. He took the time to understand my specific needs and provided insightful recommendations to enhance the performance of my vehicle. His passion for off-road vehicles was evident, and it made the entire shopping experience enjoyable. Jake's friendly and approachable demeanor created a welcoming atmosphere in the store. It's clear that he values customer satisfaction and takes pride in representing 4 Wheel Parts. Overall, I am extremely satisfied with the service I received from Jake.
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January 2024 by Jason Fulgham
Do they take care of business, absolutely. I’ve taken my vehicle in several times for upgrades, and only have had one issue that was handled quickly. That issue was product based not labor-based. You need an upgrade for your vehicle, definitely a place to go
