Jabo's Ace Hardware in Coppell is known for its knowledgeable and helpful staff. Customers have praised Ian and Brett for their expertise, particularly in BBQ and pellet grill selections, as well as their willingness to go the extra mile to assist. Many longtime shoppers appreciate the great service and support they receive, with staff members taking time to help locate products and provide demonstrations. Wenzel also received positive feedback for assisting with home repair needs. However, some customers have expressed frustration regarding the repair service, citing poor communication and lack of updates on equipment status. Overall, Jabo's Ace Hardware is a valued neighborhood store for its customer care, though experiences may vary with repair services.
Greatly helpful selling me cinder blocks off the floor
October 2024
Ian was extremely knowledgeable and helpful with my BBQ questions and needs. We ended up going with a Traeger and are so happy with our smoker/grill. They assembled it quickly and Brett and Ian came through with a timely delivery! Will be heading back to purchase more pellets and sign up for the grilling newsletter.
October 2024
Great customer service, very knowledgeable and helpful when purchasing my new Traeger 885. Thank you Ian
