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February 2023 by Sunil S.
Finance Center Manager - Heidi (Not sure exact on her last name -wergerer) , One of the most disgusting human being - Not sure who put her as client facing - she is rude, very arrogant and non-supportive - I had a bank of america (their own) corporate customer service support guy on phone wanting to talk to her to explain on notary policy she was stating wrong to clients, and lady would not buzz, refuse to talk to her own colleague like 'Noone can tell her anything, she knows it all' and poor corporate guy on phone in front of her telling me ' He is embarrassed and very sorry for his colleague behaving this way' - I know we have shortage of resources to hire but I certainly think we should avoid hiring such resources - she was telling lies, manipulative and simply said things which were not even correct! Incredible, I hope Bank OF America management audits this lady's behaviour - I am bank of america customer from 20 years and I know they have much better support than been represented by this immature girl who has no appreciation for the job she has as Finance Center Manager bank of america branch on Denton Tap, Coppell, Texas!
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October 2019 by Eric F.
This is for all BOA's..... of you have your money there take it out! I deposited a check from a legit Bank that was for an ESOP Stock...... All I can say is I will not do anymore business with a bank that doesn't care..... screw this bank....
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May 2018 by Rajesh Madhusudan
Very good customer service!
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July 2017 by fareeha yasser
Great customer service!
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June 2017 by peter huo
The customer service in this location is very bad and I don't personally recommend this location.
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April 2017 by Jennifer Dsilva
Very good customer service
