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March 2024 by Terry Grimm
David was very helpful. Prices are comparable to RBM, but your service is 10 times better.
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February 2024 by Monica Roberts
Our sales person Philip was friendly and very knowledgeable. He let us try the bike we were interested in. We didn't feel pressured to buy anything. We also liked the support offered after the sale.
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February 2024 by Manishi12 Tuli
Just love this store. Everyone is so friendly here and always try to give you good advise!
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February 2024 by Eric Manthuruthil
The store is great, the team was super friendly and informative. Philip was awesome, Helped me through the process as a beginner. Was really happy with my purchase.
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November 2023 by Peter O
Sorry all - That was the last $400 I spent at your store for service.I went in with a seat post that wasn't popping up.I went in with a brand new derailleur that wasn't shifting well.I went in with a chain that was slipping over gears during climbs. I went in with a front tire that was losing air.The bike came back with all the same issues. The sad part is that this isn't the first time. Your service keeps getting worse. I need to find another bike shop or go back to doing everything myself.
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November 2023 by Jake Patrick
They tuned my bike and helped me pick out a new seat. The people who work here are so friendly and helpful. My dad was also able to get his handlebars and seat adjusted. I would recommend this place to anyone who needs work done on their bikes. Also very affordable. Super friendly to beginner bikers!
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November 2023 by Moe Rahme
Bought a bike and needed it put together. Corey did a great job assembling and tuning my new bike. He was very helpful and patient. Great customer service. Will continue to use this location for all my cycling needs.
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October 2023 by Melissa Frable
Great staff, helpful and knowledgeable, and they have whatever you need. Service department does a great job of taking care of any mechanical needs. The bike selection is strong. Going to Trek Coppell is always a positive experience!
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September 2023 by Bernard Manale
Technicians are knowledgeable, professional, and always willing to go the "extra mile" when needed. The staff is welcoming and always ready to assist with accessory or bike selections. All representatives are experienced and customer oriented.
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July 2023 by Mark T.
Trek Bicycles had extremely friendly staff. They were very knowledgeable and eager to help you find the best fit.
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July 2023 by Bailey Stone
Great selection of bikes, knowledgeable staff (Matt and Corey) and easy to work with! I'm looking forward to years of riding and a dealer partner in my own town! .
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July 2023 by Kim P.
Cannot say enough good things about this shop and the staff. From sales to service, you will be taken care of. Great selection of bikes and gear as well. You don't want to take your bikes just anywhere- bring them here for skilled service. Best bike shop around
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June 2023 by Abraham Thomas
Amazing shop. Great people. Excellent customer service is their goal. Everyone working there is very happy to be there. No request or projects is too big or too small for them. They listen and give you the best solution. In my case, they did a minor adjustment to my bike and didn't charge anything. This motivated me to buy ( I was not planning to by anything) few items for my bike. They installed them with great joy. While I was there, they could have done some serious sales pitch. But they didn't . I will definitely will go back. I highly recommend everyone to visit this place for all your bike needs.
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June 2023 by Tony Win
First time in their shop. Skip was very helpful . I’m from out of town and was dropping off bikes for my family for service . He said they usually don’t take payments over the phone , but made an exception for me. I did not know he was the service manager. He provided great customer service . Skip was very professional. I travel to Texas pretty often for my business . I recommend anybody who needs a new bike or any service in general to come see Skip ! Thank you guys !
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June 2023 by Jin Y
My family and I went to Trek Coppell this past weekend to purchase new bicycle helmets. The staff, especially Philip, were all very friendly and helpful. Philip showed us several different helmet models and my husband, son and I were all able to choose the items that were best for us. We were very happy with the level of service provided and will definitely be coming back for our other bicycling needs!
