Chase Bank is noted for its super helpful and customer service oriented staff, described as a great team. Employees are warm, professional, and genuinely engaged, with a great way with people. The staff is very friendly, though it is noticeable that the location can be understaffed when several customers arrive. Overall, experiences are positive, with some noting the process was even fun. The bank offers checking, savings, and mobile banking services.
Marsha and Carlos were super helpful opening a business account - very customer service oriented and I actually had fun while opening it. Marsha even assisted me with a notary afterward. Great team here!
August 2022
I was helped by Rodney M. He has a great way with people. He was warm, professional and genuinely engaged in the transaction process. I hope Chase appreciates a rare employee like him!
March 2022
So far so good. This had been my main bank location for the past year, staff is very friendly. Noticeable that they understaff once 3 or 4 customer show up at the same time.