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November 2023 by Mike Denman
Only issue is they make you use the self check out kiosk. Wouldnt let me check out at the counter.
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September 2023 by Gupta Joshi
This CVS had friendly and helpful staffs
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August 2023 by Mob 9.
I got here at 129. They close at 130 for a meal break. I get that but my Rx was done already and it was free. This was not the regular pharmacist.. She was helping someone b4 be. Then turned to me and said I had to wait 30 mins. I have 2 kids home with covid and im a widow. No husband to help at home. I get they had to close to eat but I was here when I was supposed to be 129. Wouldn't have hurt them to give me my meds. I'm worried about being away from my kids at home with COVID. This review is for this new pharmacists. Not David. I love David. He's a great guy.
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August 2023 by Junaid Syed
I waited in line for25 mins, just to pick up the medication which was ready three days ago.worst Customer Service ever !!!
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August 2023 by Shawn L.
Zero stars not available. This establishment being in a wonderful city like Coppell is a complete travisty. Expect to wait. And wait for an extremely long time. You won't feel patient or the depths of valuable customer service coming your way. You will age while you wait. And when it's your turn, EXPECT them to have a complication or most likely, a failure in your order. Drive through? No. You have better odds of walking to Mexico and back to get your meds before you'll get through this "drive through." And again, the order will be wrong. Got a student in town? Don't send them to CVS for anything. Walk in with a backpack and enjoy being "profiled" or instructed rudely to remove it and to leave your valuable stuff unattended. This place is a joke. The amount of pain we have because one of the two of us is forced to go here by insurance and we know that there's an upcoming prescription destroys the need for the actual prescription because this environment and management, and complete failure of customer service causes you additional ailments. We will drive further to a different CVS to avoid the abysmal nonsense that occurs here daily. Good riddance. Call them? Laugh maniacally. "For better customer service, we're taking on messages." Lord help us. There is no customer service. Your messages are not listened to. Calls are not returned. Nothing here is done in a timely manner, even though some things require to be timely. Fire everyone. Start over.
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August 2023 by Miss Spring
Pharmacy is great, my 1 star for the Photo services that turned us down refusing to take passport style photos of my 16 months old. (Weird that Walgreens across the street doesn't have that issue, and have professionals to get the job done.)
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July 2023 by Shervonha Taylor
This, CVS ALWAYS HAS A GREAT VARIETY AND PRODUCTS ARE ALWAYS STOCKED.
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March 2023 by Google user
Crummy store music, strewn packaging and wrapper trash in the aisles, and spaced-out cashiers. Some things don't change over time. Comforting to see the consistency insofar as some aspects of pharmacy store life not having progressed since the 1980's.
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March 2023 by James Lehman
Crummy store music, strewn packaging and wrapper trash in the aisles, and spaced-out cashiers. Some things don't change over time. Comforting to see the consistency insofar as some aspects of pharmacy store life not having progressed since the 1980's.
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January 2023 by Debbie Simon
Nice staff. You can't purchase gift cards with cash here.
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December 2022 by Naveen Sankar
Team was excellent. Found a workable solution that at least solved the problem partially while they were handling the problem created by CVS Pharmacy in SandyLake
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October 2022 by Mary Lynn O.
The CVS in Coppell on Denton Tap and Parkway is so trashy. the parking lot is full of trash & looks like they not been cleaned in a long time. The pharmacist there charges extremely higher prices than other pharmacies. It should be illegal. If CVS has a corporate office I will be reporting that to them also. We pay high taxes here in Coppell we should have clean drug store to use.
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July 2022 by Diego L.
Takes forever to get prescriptions filled here, and it was impossible to get a covid booster shot here even with an appointment because I had misplaced my vaccination card- I went across the street to Walgreens, they looked me up on some database and I got the shot without any further problem. I'm transfering my prescriptions now to Walgreens. Thanks CVS!
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June 2022 by Jay C.
Worst customer service. Had 3 appointments and when we got to the window they said it will take 10 min to log into the system and get setup. Then the lady had the audacity to tell me to park my car and come back so she can serve the customers behind me - basically longer wait for me so she can serve other customers. Total hypocrite! Also they tell u to park do the rest and come back - they don't realize that Covid-19 test takes 30 seconds at the most, why make the ppl move? I have had hard time accessing the box afterwords because there was a huge truck/SUV at the window or the small car was parked so close to the window that dropping the specimen was very difficult. I can't believe that this CVS mgmt just does not care even after so many bad reviews.
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January 2022 by Amit Gupta
Great pharmacy. Excellent pharmacist