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March 2024 by James B.
real nice business and good quality guns, ammo and accessories. prices real competitive.
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March 2024 by Dale Rose
Worst ever service and shipping,ordered magazines on 2 17,shipped on 2 22,delivery on 3 7 24 .I have ordered from Texas before and had products in 4 days from time of order,never again!!ps ,sportsmans outdoor superstore,wow magazines came earlier than stated,they were absolutely garbage,6 round mags only held 5 rounds and could not fit into gun,packaging was used and looked like it had been returned a few times .
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March 2024 by Gary
Got this new Beretta 92X performance defensive two days ago from local FFL. The slide has a nick and cosmetic damage that can’t be wiped. Contact GrabAGun, they said they never check their guns before shipping and it’s my responsibility to make sure it’s good. They asked me to contact Beretta to solve the problem and willing to provide $30 refund, which I refused. I asked for $100 for the inconvenience and value loss, considering this is an expensive gun. They refused me, so that’s it.
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February 2024 by Barbara Denke
excellent service and Savage B-22 precision is a keeper
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February 2024 by Outdoor Tonez
I ordered 3weeks ago and my order is missing still not delivered yet. My package keeps saying it’s getting delivered and nothing 2 Saturdays going on 3 already. Any one know anything or please refund me. Then they gave me a refund and my item free. Thank goodness
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February 2024 by G
Above and beyond customer service .i had a return issue and it was handled no problem.great company and great pricesA++
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February 2024 by Richard Frunzi
I think they may have shut down. I've been calling/texting since last Friday. No answer, no reply...on hold for over an hour yesterday. If they are open, their customer service is beyond terrible.
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February 2024 by K Ell
Worst experience I have ever had. I purchased my revolver on 2/3/24 and received it on 2/9/24. This brand new revolver came with a lot of scratches all over the frame along with surface rust which appears to have been attempted to be SCRUBBED off leaving a lot of scrapes and scratches. When I called customer service they would not do anything, offer any concessions or otherwise. They instead pointed me to S&W warranty. I had to immediately ship to S&W and now waiting to get my revolver back from SAW. I would NEVER purchase a screw from these guys ever again. DO NOT BUY ANYTHING FROM HERE.Updated PICS. This is supposed to be a brand NEW purchase….
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February 2024 by Donnie C.
Don't buy from these people! I visisted their store location in Coppell, TX on a Friday afternoon. The counter person was very rude and disrepectful. It was the worst customer service experience that i've ever encountered at a business. I would NEVER buy anything from this company. I would rate their customer service as well below a zero.
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February 2024 by Gary A.
These guys are my FFL. Always check their inventory prior to purchase of an FFL item. You save on fees by purchasing though and picking up at Grabagun. Also prices, inventory, and service are excellent?
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February 2024 by Ryan
I'll have to say I've really enjoyed using GrabAGun and it was a huge bonus for being semi local shop. I'd say 5 stars until my last purchase.I recently purchased an item that I had been wanting for a long time, product was in stock, got the order confirmation for it and I was ready to go. Can't remember if it was later that day or the next day but got an email saying my order was canceled and I was being refunded. Okay strange, I sent an email to Grabagun asking for clarification and if I could just keep my order in until whatever issue was resolved. No response.About 20 days later I get an email from GrabAGun saying my desired product was back. I was super excited so ilI placed the ordwr and wverything went fine.It wasn't until I noticed today that the product that was canceled on me (canceled by them, not me) was changed from $589.99 to $664.99.Ultimately it is my fault, I should have contained my excitement and paid attention to that WAY more, so I'll own up to that. I always felt that GrabAGun had treated me fairly in the past but I guess I should have known better. In my opinion is a slimey thing to do. This really rubbed me the wrong way, God Bless them and I hope they do better in the future for their customers.
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February 2024 by Michael Murphy
So far so good, I have only made 3 orders with this outfit, but hight recommend grabagun to anyone. Also the customer service is awesome. Thank you guys for a great service.
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February 2024 by Ed Harvey
Great place to get weapons and ammunition fast
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February 2024 by dwarn moore
I have been calling Grabagun since January 6 2024, about a return firearm, all I get is an extensive wait. Here it is now February 15th and still no answer just a looooong wait.
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February 2024 by Mike Treadaway
GrabAGun is THE place to buy! Great prices and great service! I love my new Ruger LCP Max!
