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March 2024 by J Smith
Diane Boone was really helpful and informative throughout the entire shopping experience. I will definitely continue to shop at this Haverty's in the future.
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March 2024 by Cheryll Jones
One on one attention, customer friendly staff
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March 2024 by Michael Paddock
We had the good fortune to work with Glenn. He went above and beyond to help us with our issue. If you have an opportunity to do business with Haverty’s in Coppell, ask for Glenn.
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March 2024 by Joseph Martin
Diane Boone was amazing since day one - what a professional. My wife and I felt zero pressure during the entire process, and Diane took some much appreciated time to help us make the right decision. Our Phoenix sectional was delivered today. You would think the Mona Lisa original were being delivered with regard to how protected my sectional was during the timely delivery.A note about Havarty’s in general:My wife and I have spent nearly 20k with this store over the last four years, and the quality and service is the best in the business.Our delivery driver says he has been with the company for 22 years - that speaks volumes about an organization.
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March 2024 by terry disalle
Ernest was extremely helpful and thorough in what he helped us with.
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March 2024 by Donna Little
Our Sales Rep Glen was fabulous. He listened to what we wanted and went on a mission. Again, thank you for sticking with us and not giving up.
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March 2024 by DEZ COLOMB
Your salesman Ernest Perkins is the reason I purchased almost $10k in furniture. He's a great asset to your company. He's also a great individual all the way around...love him!!!!
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March 2024 by Randall Cook
Gentleman was very helpful, patient, and nice
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March 2024 by Ann Taylor
I would like to thank the salesman Earnest Perkins. He was the perfect combination of sales, he let us know he was available without pushing. Once we had a couple of choices he was available, knowledgeable, helpful and kind. The sale was smooth and easy. A person does business with people they like. He was a great combination of availability without being overwhelming.
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February 2024 by Michele McLeod
Joe was very helpful. We always get great customer service at Havertys.
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January 2024 by Lauren Lambrecht
My husband and I came in looking for a sectional and Diane helped us with our purchase of a Ashton set. We had found two of the pieces on the floor and she explained how we could order the remaining pieces and have them shipped to our home. She was so helpful without being pushy. We actually left to look elsewhere for something we liked better but came back later that evening to make the purchase with Diane. Great customer service and engagement.
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December 2023 by David Gilmour
Joe helped us today. We did not know what type of couch we wanted when we arrived. He walked us in detail through our options and was extremely helpful in our ability to make a good decision. He was patient and very kind. Thank you Joe
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October 2023 by Don Herring
We purchased a Regis Leather Sectional in January of 2020. By 2023 the color was fading and coming off the couch in several places. The Guardsman policy I was sold doesn't cover quality issues. I attempted to call, text and email to find someone who could dye the leather, neither Havertys nor Guardsman were any help at all. We paid over $6,000 for a couch that didn't last 3 years. I will avoid both Havertys and Guardsman going forward.
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October 2023 by Moria Soden
Glenn was a HUGE help with getting my order placed for my client. He made me feel as if I was his most important client. I appreciated the high quality customer service!
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September 2023 by Paige Sister's Boutique
The salesperson Keith Thomas was so very nice and patient helping my Sister and I find everything we were look for.