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June 2024 by Jennifer E.
My mother and I (who are both white women) do not appreciate Chepe's attitude towards us in the self checkout line. Every time we go shopping at this store and have an issue at the self-checkout, he treats us like he has no respect for us. He argues with us when we bring up the current promotions and says that we're wrong when it's clearly advertised. He also treats us like we're thieves when the cash register malfunctions. I've noticed that he's nice to everyone else, every other race and gender, but it seems like he's really condescending and has an attitude with us white women for some reason. We're very sick of him arguing with us every time we come across him at this store. Grocery shopping should not always be an argument, but he sure makes it one with us every time!! Otherwise, this store would be a decent and pleasant place to shop if it wasn't for him!
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June 2024 by Lance H.
Kroger used to be awesome. Now it's a beating. The store is a mess.....everything misplaced and they have three lanes open and no baggers on Sunday afternoon. No produce out today. I don't know why I keep coming back. Market Street is 10x better.
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March 2024 by Emily S.
I hate coming to Kroger and being accosted by annoying salesguys. Last time it was a couple of Spectrum sales reps, today a guy and a girl from Just Energy would not let me go. I want to do my shopping in peace, get in and out as quickly as possible. The self checkout is also a pain. I think it's got to the point that I almost hate this Kroger as much as the one in Las Colinas.
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December 2022 by Jose C.
It's a good store I ever went to 448 on Coppell for shopping. This store is so close to CVS and Chase bank.
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December 2022 by Ike I.
Large inventory and great selection of products and goods, fresh fruits and vegetables at great prices compared to other local groceries, i try to avoid coming here on weekends because parking can be difficult and heavy flow of traffic but this grocery store is very nice and worth a stop if your in the area.
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October 2022 by Brian F.
Meat dept leaves their post to smoke cigarettes and makes customers wait 20 minutes. Don't come if u need meat. A lady told me it happens ALL the time. Inexcusable.
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September 2022 by afif hossain
Went there to pick few rises and wanted to have them wrap it. There were there people in the floral section and when I asked them they said they can't do mine. No explanation what so ever. Absolutely disgusting attitude from the lady. Not sure the reason
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August 2022 by Robert B.
Wish they had Apple Pay. But Chepe is the best employee by far and I come here most often because he works here. Give the man a raise! He is so solid
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June 2022 by Lori R.
We've been going to Kroger Pharmecy for years for the convenience. Over the years our family has been treated rudely by staff members at this pharmacy. The last straw for me was when I called for my husband to pick up his medication a day earlier, due to it being memorial weekend and us traveling. left message with our doctor for early refill and the Kroger pharmacist herself spoke to our doctors office with an untrue snarky comment "about how we've asked for early refills a couple of times now". Which is completely untrue and verified this by the fill in pharmacist when I had them look up the information in their system. When I asked the pharmacist directly about this she said, "that they must have misunderstood her". She Didn't apologize, nor asked to correct that misunderstanding with our doctors office. She acted like she didn't care at all and acted bothered by my call altogether. I stated we are going to be taking our business elsewhere and she was like, "ok". Not at all professional. Please do yourself a favor and don't use this uncaring pharmacist. World is to short for unkind people.
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May 2022 by Jennifer Y.
This is our regular grocery store and it is at least the second time this has happened. The manager harassed our family for buying "too many" drinks. He yelled at my mom and threatened to call the police. They were not on sale and there was no limit advertised or written anywhere. Since when do grocery stores have a limit on merchandise .. unless they're being discriminatory? This place needs to audit their staff and figure some things out. This is not ok.
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April 2022 by matt w.
Nobody knows anything. They all act new. Waisted so much time here then get to check out and no Apple Pay. 0 stars.
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January 2022 by Terria E.
I'm normally okay with Kroger in Coppell. However, yesterday when I was there I wanted to buy crab legs. Kroger's hiked the price to $49.99 for a pound. How ridiculous and insane. So I went to Tom Thumbs and the price was $19 per pound.
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October 2021 by Chad B.
Lupe was too busy chatting with another employee, to say hello or anything. I also appreciate how irritated/condescending she sounded, with "NO CASH REGISTER". Jokes on you, Lupe, I don't keep cash on me. So rude for no reason. I'll go to another Kroger.
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September 2021 by Charles Estes
It's not a high end floral shop, but the woman working the florist area was very helpful and very nice. Made an arrangement for my wife last minute.
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September 2021 by Houston K.
I must highly caveat this review. The 4 star rating is largely due to the dismal state of it's sister store just a few miles south on MacArthur. Call it the contrast effect, or simply appreciating having a functional Kroger's nearby, in any case. This Kroger is exactly what Kroger has been historically and should be going forwards. It's a clean place to shop, that has all of your staple items in stock, with just enough employees to keep things operational. It's not as big as the larger Kroger's off the 635, and sadly has a smaller arsenal of goods to choose from, but it's far less crowded and provides better service relatively speaking. One "signature item" I've really been enjoying lately is the Private Selection Wild Caught Argentinean Red Raw X Large Ez Peel Shrimp. At around $9.99 a lb (frozen), they're some of the best shrimp you can get for the money. This particular location also has a selection of thinly sliced Italian cold cuts at the cheese station by Veroni. I believe they have Prosciutto, Mortadella, and Salami. There are some things that are vexatious though. Most wines over $45 reside in these locked coolers. In order to access them you will need to summon some sort of wine concierge, who then chaperones you to the registers after making your selection. Also they do not carry the full line of Boar's Head cold cuts in the deli. They are missing the head cheese, Stressburger Liverwurst, 1st Cut Corned Beef & Pastrami, and quite a few others. They only keep a rather basic assortment in tow. Overall it's a great alternative to the other options in the immediate vicinity, though it still leaves a lot to be desired. I would call it a pleasant relic of the vanilla origins of American grocers, but a lot of times that's exactly what I'm looking for.
