-
November 2023 by Alan Dugger
Great knowledgeable help behind the counter!
-
October 2023 by Eric Anton
They sold to Leslie's which is not cool, but the same guys work there who are really good.
-
June 2023 by Lisa Knowlton
I would highly recommend this store! Axle was very knowledgeable and helpful. He took the time to explain all features of the auto pool cleaners they sell.
-
June 2023 by Ralph P.
Great pool supply store. Always very friendly, good recommendations, helpful when I have questions. Well-stocked. The Coppell location has very helpful employees. If they don’t known an answer off the top of their heads, they find out.Note: The above review was written for 1-Stop Pool Supply and not Leslie’s. The former was apparently bought out by the latter and they assumed all the reviews. Leslie’s is overpriced and for the most part, they have ranged from shady to adequate—depending on the location. The brick and mortar stores complain about losing business to online retailers, but when I can get 8 bearings for my Polaris for $9 online, and Leslie’s charges $19 for one bearing, something is wrong. I’d be willing to pay twice the online price to support a local store, but paying a multiple of 20 is just taking advantage.
-
April 2023 by Razvan Raicu
The folks at 1Stop Pool Store in Coppell were very friendly and looked until they found all the parts I needed to fix my pool filter. I was afraid I would have to go to multiple store to find all the parts for my old pool filter, but this was indeed a 1stop shopping!
-
April 2023 by Mary Ann Boyd
Great and honest pool company!
-
April 2023 by Avijit Mitra
Friendly, knowledgeable and reasonable price. Coppell area best pool store. Recommended.
-
April 2023 by Junida H
Very disappointed in your Coppell location’s lack of knowledge about their products they sell. My 82 year old mother was trying to get Baquacil products for her little above ground pool and the person working that day had very little knowledge about what she needed and she ended up spending 135.00. For her that is a lot, and the complete system was not able to be explained or sold correctly. Once we realized that we needed to exchange or return it, it was to late (basically as soon as we walked out the door it was too late as chemicals are not returnable). Unfortunately chemicals can’t be returned and she is out that money in part due to lack of knowledge by employees in what they are selling. Learn your products, or don’t sell them, especially to old people on limited incomes who drive from adjacent “lower income” places to try and get what they need. And make sure to reiterate before someone who obviously can’t afford to lose that kind of money that chemicals are not returnable even when sealed in original packaging. Do better.
-
April 2023 by Josephine Branham
Very poor service, you take your Polaris in and they never call you back. It's been over 2 weeks and I still haven't got a satisfactory answer. They just don't call.
-
April 2023 by Sohel Sachak
I was very impressed with the service on my polaris. I brought it into the store and it was taken care of right away. Thank you.
-
April 2023 by Brian Holt
Knowledgeable employees with friendly service. I come hear to get liquid chlorine.
-
April 2023 by Marjatta Son
Axel is very nice and helpful.
-
April 2023 by Ed Terry
Always been great, not impressed with Leslie's buying of them. I expect higher prices to come.
-
April 2023 by Nickolas D
Go here. Axel knows his stuff and is very friendly.
-
April 2023 by James Lehman
Decent personalized service. It's very disheartening to learn from other customers that this location will start sporting the Leslie's badge.
