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August 2023 by Judy Ruby-Brown
I have gone to Dr. Matt Morrison for many years. I trust his skills. He is also compassionate and funny. He explains things well. He has seen me through several Samoyeds and Pugs. His staff is excellent...very low turnover. When you call, they know you..and your pet.July 29, 2023. I had a wonderful, though sad, experience at Riverchase Animal Hospital. My sweet 13 year old Samoyed, Blitz, had to be euthanized, a horrible decision almost all of us have to make, in order to keep our pets from pain. For 20 years I have found Dr. Morrison to be extremely knowledgeable and with first rate veterinary skills. The compassion we experienced on that difficult day, through the entire staff and the techs touched us greatly. Though Dr. Morrison is retiring soon, I believe Riverchase is in excellent hands with Dr. Dees-Atkinson. She cared for Blitz the last couple of weeks of his life and even emailed me with assistance on her days off! Blitz loved to go to the vet as she patted him (a lot!). To finish the story, we received flowers from Riverchase the next day. I could not recommend a clinic more highly to those neighbors in Coppell.
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August 2023 by Marsha Nichols
Ryan saved my dog's life! Everyone there is so caring and knowledgeable. Dr. Dee's is the best!
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March 2023 by Anne Davis
Very caring with animals and pet owners. I was difficult because my elder cat was doing poorly and right after a major move and starting a new career. My world was just in shambles getting the bad news about my beloved cat. I wanted to fight for her to get better and find some mistake or error. There was no errors on behalf of the staff. I did have to let my pet go as continuing on would have been cruel. I was overwhelmed with the compassion and care taken with the process of euthanizing and arrangements for after. I trust Dr. Dees to take great care of my remaining pets. One of my cats loves going and jumps in the carrier to go hang out with all his vet besties.
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January 2023 by Sunshine
We came in for an allergy shot and they gave her a flu shot. They do not care about your pet. Really bad business and bad attitudes. I called and made an appointment with Jessica for an allergy shot only. My husband took my baby up there and before he could speak the lady came from the back , asked for my dogs name and took her to the back and gave her a FLU shot. Our appointment was for an allergy shot NOT A FLU VACCINE. So when I asked why was she giving a flu shot and not allergy shot the nurse or whatever she is responds with " I thought that's what you were here for. She needed her booster flu vaccine but we can still give her a allergy shot." And instead of owning up to there mistakes they tried to place the blame on me for missing an appointment that we had scheduled earlier in the month. "Like what? " They also tried to place the blame on Jessica saying she wrote it down wrong. I know that to be untrue because I've spoken to Jessica several times and she is the one who recommended the shot for my dog allergies. Long story short DO NOT TAKE YOUR PET TO THIS VET if you care for them BECAUSE THIS PLACE IS RECKLESS
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January 2023 by Kristen West
Riverchase always takes good care of our dogs. I've heard good things about them for years, and when my new dog had an emergency, they responded quickly and provided quality care. We moved and began seeing a truly awful vet, so now I drive 30-60 minutes just to come see these folks. Through routine annuals and more serious problems, they've been the best.
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October 2022 by Laura Li
We took our dog here for a 2nd opinion when another clinic was unable to solve our boy's ear infection for 4 months. He had an ear infection since we rescued him from a shelter and we got so desperate after several unsuccessful treatments. Dr. Morrison gave us two prescriptions to try and it worked within about a week! My heart couldn't believe how transformed my newly adopted pup (really he's 5 years old) was since he was no longer in pain from the infection. I couldn't be more thankful to Dr. Morrison and his staff. They truly saved us.
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October 2022 by Allyson Hardaway Alexander
My husband, 2 fur babies, and I are new to the area. Riverchase Animal hospital was VERY accommodating and helpful!! They are nice and knowledgeable. I can't praise them and their office enough!
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July 2022 by Ingrid Bogard
10 out of 10 the best vet we’ve ever had. Dr. Matt Morrison is an amazing person who truly does have your pets best interest at heart. He understands and respects how bonded we are to our fur family members and works with 100% care and attentiveness. We have two shiba inus and unfortunately one of our shibas was dealt a very bad hand in the gene pool. She struggles with many health issues, and Matt took such great care of her. He also took time out to talk to me about any concerns I had, and how treatments might effect her overall, given her other conditions. I never felt rushed or dismissed at any of our appointments. The staff at Riverchase is also amazing, the techs were extremely knowledgeable and caring, and the front desk staff were always friendly, concerned, and very professional. We moved to Florida because of my husband’s job, and I’ve yet to find a vet out here that’s been just half as great as Riverchase was. Thank you Matt and the whole team!
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May 2022 by Cameron K.
I've been taking my two dogs here for years and have always been happy with the care Dr. Morrison and Dr. Dees provided. I recently rescued a small dog with medical problems and Dr. Dees has been such a huge help with her. Thank you so much Riverchase!
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May 2022 by Joan B.
Everyone was so sweet and accommodating in helping us get our beloved cat through her final days with cancer. I'm not sure what we would have done without them.
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February 2022 by Jenn Allam
Words cannot describe how wonderful of an experience my fiancé and I had here! Our dog has a huge mass and from the moment we walked in, we were taken back immediately for our dogs examination. They made our dog so comfortable and made us feel better ourselves. Dr. Dees and her assistant are beyond empathic and highly knowledgeable. We will never go anywhere else. We have never had such a positive experience anywhere else.
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December 2021 by Ryan W.
This isn't the small town vet that I remember taking my childhood dogs to 20 years ago. It's not the kind, friendly place that Dr. Sherrill use to run. I was in town for for the holidays and my dog came down with something--diarrhea for three days and no appetite. I called in the morning and got an appointment for that afternoon--they even still had my family on file from back in the day. I arrived to my appointment about 5 minutes late thanks to the school zone on MacArthur. The front desk lady left when I got there and came back a moment later to say that Dr. Morrison was on to his next appointment and couldn't see me. She suggested a few emergency clinics to visit instead. Look, I get it I was late but what's happened to Dr. Morrison to make him so cold hearted and strict? That's not the guy I remember kindly taking care of my aging childhood dogs after Dr. Sherrill sold him the practice so many years ago. It's a shame that such a long term member of the Coppell community would turn away a sick dog because of a barely late owner. It's a shame that this business has lost its community values that we all use to hold so dear. I suggest staying away from these folks and trying out one of the other long established vets in Coppell--like the one across from St. Anns that took us in last minute at the end of the day and quickly treated my pup.
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December 2021 by Caroline Gordon
We had to put our beloved dog down yesterday. They were so kind and compassionate with us and treated our Sniper with dignity. It made a traumatic experience a little bit better. And then they sent flowers to us today! OMG they are the best.
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December 2021 by Ana Maria Raicu
Has been my clinic for over 15 years, the best doctor and technicians took care of my present and previous dogs. Always caring and getting out of their way to help. My dogs will be their patients for life.
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November 2021 by dana foster
I feel very blessed to have found this hospital. Both doctors were exceptionally kind as well as professional when guiding me through decisions for my pet. The staff is compassionate and caring, also. I highly recommend Riverchase.
