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June 2023 by Jeremy Smyrl
I have used this place multiple times for storage. It’s well priced, convenient, and they are easy to deal with.
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April 2023 by Basil Mironenko
Not the Best CPA and staff in TX anymore.Previous managers Kenneth, Joshua, Lorenzo were the best until the new manager came in 2023.Previously I was received reminders if I missed the due date before the late payment fee applied. Now I received a notice that the late fee was applied on a third day after that. The same day I received a call from the manager. It was Saturday close to the end of the business day. Sunday they are closed. She asked me to make a payment. And we agreed that I have enough time to make a payment any other day before the second late payment applied. She didn't warned me that she is going to limit my gate access and screw my lock at the storage unit so I would not be able to get in to my storage till at least Monday.This is a shame Securlock. Hiring such persons and loosing best managers in the past 2-3 years.Can not recommend this location anymore. I'm sorry.
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August 2022 by Sam Chavez
Ok facility, but won't help with their rat problem in units. Also 10pm cutoff time is inconvenient.
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May 2022 by Dionne Ashley
They are always friendly and willing to help here. The units are kept clean and I’ve always felt safe throughout the property. This is my first storage rental experience, so I can’t compare it to any other (I can say it’s better than my experience with PODS!), but I would recommend this business for your storage needs.
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May 2022 by Edward Miller
Securlock Storage at Coppell has a great facility with an Awesome Staff!!! They handle each transaction with excellence!!!The Manager Kenneth went above and beyond to help me throughout me renting my storage unit. He truly cares about his customers. If you are looking for a place to store your valuables, look no further.
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July 2021 by Daniel TS
Kenneth is very helpful, I would recommend the storage units at Coppel just because he’s there, very profesional, way to go Securlock, keep hiring people with this dedication.
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December 2020 by Mike Dickson
Joshua was extremely helpful in choosing a unit that was the right fit for us. He was very kind and made our experience so easy. The unit is very nice and the grounds are very well maintained. Overall, we’ve had a great experience here.
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November 2020 by Cisco
The manager Josh was very helpful and very informative. I highly recommend this place.
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June 2020 by Linda Luong
I had the pleasure of meeting with Lorenzo as he was helping me with my storage unit a couple of weeks ago. It was my first time renting and he explained any question or concerns that I had. He also assured me what protocol he is taking to keep his customers safe during this time. I HIGHLY recommend renting here at Securlock Storage... primarily because of Lorenzo. THANK YOU AGAIN!!!!
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May 2020 by Saira Clayton
I’ve had such a wonderful experience at Securlock Storage at Coppell! Lorenzo was extremely friendly and helpful. He made the process of renting a storage unit so much easier. Thank y’all!! I would highly recommend.
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April 2020 by Rick Urias
This was my first store rental experience and i have to say... Lorenzo is the man. He made the process very simple and had a personality that made me feel at easy through a stressful move. This guy deserves a promotion. THANKS Lorenzo!!
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March 2020 by Sarah Morrison
I just wanted to thank Lorenzo for being so kind and efficient during the whole process. I reserved the unit the day prior and I immediately got an email confirming my reservation and a call and email the next day from Lorenzo confirming my rental. When we arrived Lorenzo was very friendly and communicative about the rental and all that was included. He showed us the unit, explained the lock and then he went over the lease with me and sent me links to automatically open the gate with my phone and to set up auto debit for my unit. The rental includes a free truck which is super helpful in the moving process. Overall it was the best deal I was able to find and I’m very pleased with the service that Lorenzo provided me.
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November 2019 by Ty Woodruff
Lorenzo goes the extra mile to make sure you're taken care of.
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November 2019 by Kenneth James
Cleanest facility I've ever used!
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August 2019 by Sharon Steele
From start to finish Lorenzo and Bridgette were the best. I don't give 5 stars easily and many times don't take the time to Post but I want everyone who reads this to know that this place is definitely THE BEST! They are professional, extremely helpful, willing to work with you, and employee owners of the business!
