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February 2024 by Robert C.
They are the best trained people in the industry. They can match almost anything and their paint performs perfectly
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February 2024 by Des Keany
Very friendly staff. My order was ready for pickup on arrival and I was in and out in a moment. The Coppell store is conveniently located and of course I love the quality of the Emerald paints.
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July 2023 by Dallas Palkars
Poor customer service !
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May 2023 by Harish Krishnamurthy
Very helpful staff. It was my first time buying paint and they helped me find the right product I need and also the best price for it. Smooth experience. Will definitely come back here in future.
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November 2022 by chris rose
It’s always a pleasure working with Ronnie!
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August 2022 by Neil Pinto
Least welcoming , least friendly , and least helpful SW I’ve ever been to. Recommend going elsewhere.
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April 2022 by Arun Vijay
I saw many negative reviews but despite of it I wanted to try this store out. I walked in and Council ( person at the store) helped me and explained anything I wanted to know. I later met Rob, he is the store manager. He may not appear friendly but that’s a perception. He is super duper nice, seen busy as they are short staffed. Rob is a very good manager . Super helpful and truly friendly. He would go beyond means to help you. I would only go to this store for my paint needs and highly recommended it to anyone.
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November 2021 by Nina Mathewson
Good customer service, some product shortages as many other stores at this time
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August 2021 by Skyler Mattiins
Great customer service!
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July 2021 by Nirvana Smith
The good: great paint and great supplies. The bad: I chose a specialty paint store instead of a big box store in the hopes of receiving great customer service. Instead I wandered around the store, pretty clearly uncertain of which supplies to buy, and no-one acknowledged me, let alone asked if I needed help. Once I reached the counter I was given decent service, but I think it’s important to assist customers throughout the shopping experience.
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May 2021 by Amit Gupta
Best paints. But many items are out of stock ..understandable..
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July 2020 by john a. gorman (-kilderkin r16)
Excellent staff. Very experienced. Attentive.Prices are higher than I would like. They do have amazing discounts for non-profits
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June 2020 by Arneasha Tsasa
Sherwin Williams has a great selection of paint. This location has friendly, helpful staff. I'm able to order online or call ahead and my order is ready when I get there.
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June 2020 by Catherine Holland
The male clerk was BEYOND RUDE in this Coppell store. I asked a paint question as to the differences and was just told PREFERENCE. Hmmmm so if I don’t know the differences besides just PREFERENCE I cant form a preference or opinion. He then just shrugged me off to go over there and look which of course I had no idea where he was directing me and then he just waited on the person behind me, meaning taking stuff out to her car while I just remained clueless about where I was supposed to look. I promptly LEFT and went to ACE for very amazing service where they basically took me by the hand to show me what the differences are look like and then bought from Ace. This is certainly NOT the first time I was treated RUDELY by the clerks in this COPPELL store but it will now be my LAST because the FLOWER MOUND store is much more helpful! I wish I could give a ZERO!
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May 2020 by Nicola S.
I would give them zero stars if I could. Rude, arrogant counter person who has had zero training on how to speak to customers. This is my third pathetic experience at this store. I have given them enough chances and am done. Skip this l**** store and go to Lowe's or Home Depot for your paint. Lowe's has Sherwin-Williams brand if that is what you are looking for.
