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February 2024 by Todd Epperson
Staff is amazing. This is our go to
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February 2024 by Juan Reyna
They’re the greatest Starbucks I’ve ever been to, Rusty is always the best!
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February 2024 by rachana karri
Disappointing experience at the Starbucks inside the marketplace, as they do not accept Starbucks rewards. Despite the convenient location, the inability to redeem rewards diminishes the overall appeal. The coffee quality is consistent with Starbucks standards, but the absence of reward benefits leaves regular customers feeling let down. Hopefully, the establishment addresses this issue to enhance customer satisfaction and loyalty.
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January 2024 by Bre 03
Me and momma come here almost everyday! Rusty, Faatimah, and the rest of the crew are all always amazing and hard workers . They always make our mornings . ??? can’t wait to come back .
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December 2023 by Britany Gable
While getting gas at market street, I ordered Starbucks on the App. The app showed their store but evidently they do not offer online orders. When I asked the employee for help, he said he didn’t know how to cancel or help me and said to go to the other location. He did not offer help, assistance to solve the issue, or provide customer service. I went to the correct store and will never return to the one inside market street. Terrible lack of customer service.
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September 2023 by randomkyle3
not a drive through
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September 2023 by Jean
This has been the worst experience I have ever had at a Starbucks. The staff is rude/nasty or maybe I was the wrong complexion! I placed a mobile order that was to be ready at 8:30am, I got the at 8:33am. Understanding things happen, I check on my order after seeing the lady being confused and starting over several times on what appeared to be my order… and it was my order. I have ordered the same thing for over 8+ years and this drink is horrible! I questioned it but the guy was so rude I was like forget it… I will NEVER step foot back into this location!
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August 2023 by Stacey George
The guy with the glasses behind the counter was talking negatively about me the entire time he was making the coffee. Someone must’ve upset him when they ask for light ice in the cup wasn’t full so he took out all that anger out on me thinking I couldn’t hear him talking about me behind the counter.
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July 2023 by Denise Carvin
First- let’s talk about the beautiful artwork that barista Faatimah created. Her work to advertise this particular establishment is always interesting and beautifully created. Her creativity has always inspired me. I have seen her design numerous signs for Starbucks- as she is hunched over and meticulously drawing. I have included her art below.Second, speaking of barista Faatimah, she introduced me to the London Fog tea. She explained how the hint of lavender will warm my soul— it was just wonderful. I did challenge her however, to make this into an iced drink in which she did not fail. Now this has become my favorite drink. Barista Faatimah, though quiet- she reveals her knowledge of coffee through her silent expressions. I found out that she obtained a special recognition of “Coffee Master”. I truly can see her hard work of learning what it takes to be a great and hardworking barista. Her attention to details is what makes her coffee special. I also love the way she designs my name on the cup. At one point I took my mother and father here and she wrote their names with these cute designs for them. My mom felt so special- she had tears in her eyes. It made my mom smile and for that, I am forever thankful of barista Faatimah’s kindness and thoughtfulness.Barista Rusty- he always welcomes me with a smile. He always Inquires about my family and always been respectful. His laughter and smile is always welcoming and I never felt like an outcast. He treats me like one of the family. At times he is funny as his laughter explodes and radiates around the room. You cannot help but join in. A real gem.Barista Amber—though she is fairly new to me, the few times I have entered, she always welcomes me with big smiles as she address me with terms of endearment—which makes me feel special. I see great things for her as she treats me with the upmost respect and kindness.Barista Jarred, I have known for awhile now especially if I come in the evening. . He’s always friendly and shares his wonderful stories of his baby animals. I always feel apart of his moments as he explains his love for his puppies. His knowledge about different topics is always impressive. Never a dull moment with him. He conversations make you feel never alone.- a real people person!**This Batista team (Faatimah, Rusty, Amber, and Jarrod and others) at this establishment (Coppell Starbucks) always has a welcoming smile and wonderful attitude with a warm appreciation. I am a teacher, one time I asked them to take a picture with “Flat Stanley” for my first graders — and they totally did. You can see Faatimah and Rusty holding - (the others are no longer there) (sorry blurred faces ☺️) I will always be appreciative and blessed to experience a people friendly, respectful, and neighborly atmosphere. Five stars ⭐️⭐️⭐️⭐️⭐️with two thumbs up!????
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July 2023 by Paizley Ortiz
I absolutely love this location! I can't start my day in any other starbucks and it's not just because of the delicious drinks (which always taste better here anyways) but it's because of the outstanding welcoming service and smiles I get every time I walk in the door. Faatimah is just incredible! She always has a smile on, remembers drinks and can make quality drinks but in a decent time ! Everyone of these staff members are incredible and just thank you guys for making my mornings so great
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July 2023 by Mike B
It's Starbucks. You know what to expect! Great place to cGet a coffee
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May 2023 by Rawr
Ok service but everything else falls short, go to a legit Starbucks not this fakebucks. Points and what not don't work here.
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January 2023 by Dimendaruff One
Excellent experience inside the Coppell Market! I always visit this location when I am in town for training. Everyone working behind the counter has a great attitude and is very helpful. The manager is always present as well. My customized drinks are always right.
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January 2023 by Abhishek Jha
Helping me survive work from home for the last 3 years
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December 2022 by ashleyhobgood052805
I came here for a grande hot chocolate before I ran some errands. I enjoyed the drink very much. The service of the staff was excellent. I will come back again.