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November 2023 by Mike Allen
5 Stars: Blooms and Balloons with a Side of Giggles at Tom Thumb!Just when I thought the Tom Thumb Floral Department couldn't get any brighter, Mitch strolled in and turned the place into a live-action cartoon. Clad in a Donald Duck costume, due to a lost bet, that was equal parts absurd and adorable, he was a spectacle of feathers and fun. The yellow leggings were as vivid as the sunflowers on display, and the big, fluffy bottom could rival the puffiest hydrangeas.The staff at Tom Thumb were the perfect hosts for this fowl play, ensuring that Mitch's embarrassment was as full-blown as the balloons he was waiting to be filled. They were in no hurry, letting the anticipation (and the giggles of onlookers) build, as Mitch struck a series of poses that had everyone reaching for their cameras. The sight of Donald Duck amid the blooms was an instant classic.But the pièce de résistance was the parade to the checkout counters, where Mitch, with his bouquet of balloons, had to waddle through the entire store. With every step, his oversized webbed feet flapped, his costume's tail feathers shook, and the joy spread. It was a masterclass in how to be the center of attention—whether he liked it or not.The Tom Thumb Floral Department didn't just deliver on service; they provided a story to tell and a memory that will bloom in our hearts forever. So here's to Mitch, for wearing those tights with pride, and to the Tom Thumb staff, for reminding us that sometimes, life is just better with a side of laughter. You've truly made Coppell a happier place!Thanks again! I here they would like Mitch to come back in his embarrassing Donald Duck costume!
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October 2023 by Stuart LaPerle
Went put of there way in pharmacy, to give me most bang for my buck, all was good, Thank you, Stuart
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August 2023 by Max L
Went in to buy some lottery tickets today and the lady manager was pretty damn rude when I asked for help. Is it so hard to help out a customer when it's your job? Angry overweight short lady obviously hates her job
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August 2023 by Pranav Suryadevara
It's a great store and meets all my needs. Usually always has what I'm looking for.
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July 2023 by Emily S.
I like Tom Thumb. I prefer it to Kroger. But I have had a ton of issues with their app and coupons not working. I went in last night and they had digital coupons for apples and mangos and peaches that I clipped to the app...conveniently when I was checking out, I got "Oops, we're experiencing technical difficulties" and the coupons didn't work. Probably paid $10 more than I was expecting which is not a big deal but it's not the first time it happened and it feels like they are trying to pull a scam here.
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June 2023 by Daniel Tamez
Great staff. Fast check out. Good meat section
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June 2023 by Richard Pilat
Great deli staff and selection, good prices.clean store.
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June 2023 by oscar lerma
I had a terrible situation happen to me todsy i had a catered event set for tomorrow and Walmart woth whom i had placed my order with cancelled on me less than 26 hours prior ti the engagement.. i went to various locations to try to get tge order in atleast 24 hours prior to but not one of the 4 locations i went plus four other places all to pricey others not enough time to place the order while others simply just didnt couldn't or wouldn't fill my need. I was so frustrated and so deflated but i decided to on a whim try our friendly me neighborhood Tom Thumb.. i was reluctant to say the least already on my way home not sure what to do but i said.. sure why not.. well i was greeted by Miles and i have to say.. i was floored by his immediate response. He enthusiasticly informed me that he would be delighted to fill the order for me i was just speechless i asked if he had the product necessary and he also called his supervisor to make sure everything was copastetic after a short wait he returns and tells me all is a go!! I mean wow here i am frustrated on my last leg running around like a headless chicken tryna fill the order and avert a crisis and lo and behold this Gem of an employee saves the day!!! Miles was is a great asset to the company this man works at 1pm tomorrow and informed me he is the cook and he will ensure the order is filled by the time i need it at 6pm tomorrow!! I tried to pay upfront mostly to put them at ease about such a hefty order on such short notice but Miles again surprises me by saying its not necessary and that.. he got me! I just had to dab him lol what a Champ!! I went in search of a manager i needed to inform Somebody anybody of this exceptional character they have on their hands and was met by Antonnete who was as happy as i was of the outcome in my desperate time of need i was also greatly satisfied with her as well as Miles informing me that even of i had showed up an hour prior to my engagement they would have fille myy order with gusto!! I mean talk about above and beyond!!! What a pleasant experience to say the least im not so surprised though this store located in Coppell is our usual place to shop at but i wasnt expecting the level of commitment that Miles showed.. i mean.. wow.. just wow. Miles deserves special recognition for this and it is my mission to see to it he gets it. My words are but a kind gesture of appreciation for him i do hope he soon gets the recognition of his fellow employees his managers and the CEOs of Tom Thumb pls make sure Miles is recognized for the exceptional work he does and dare i say.. he gets promoted abd given a raise he clearly deserves that and more. Miles if you read this... Pls know i am humbled by your grace and i hope you know that your a Champion in my book!!
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April 2023 by Jim Fiore
Awesome grocery store with a Starbucks inside. Super chill shopping experience with plenty of options. Tom Thumb ???
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April 2023 by Karin Nary
I was in store to PU RX at the pharmacy. The pharmacy is convenient when you're in store to shop, but Tom Thumb is typically not my grocery store of choice.The pharmacy employees are nice, but seemed to be backed up on filling the RXs.
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April 2023 by Michael A
Tom Thumb has great produce. This store is clean and offers variety. 4 stars because prices are higher than Kroger.
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February 2023 by Lisa Howerton
I have shopped at this particular store for 30 years. It has gone down in every area over the years. The store is sparsely stocked and the employees offer no customer service. If you ask questions, they try to understand, they just answer flippantly. I will stop shopping here.
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January 2023 by Ron Reinert
I have bought crab legs three times in the past two months hoping my experience would get better but it doesn’t. First of all the weekly add said that you can buy up to ten lbs. at the sale price and that is what I wanted. but the employee behind the counter filled up one bag which was around six lbs. and that is all he would let me have. Second on all three times they were dry and smelled bad like they were old and set out then refrozen several times. Kroger has a good sale on them now and they are very fresh so that is where I will be shopping for now on for the crab legs. Two of the times I was there the guy behind the counter acted like you are bothering him when you ask for something. Isn’t that what they are there for? It has been two different guys that acted like that. If they aren’t there to serve the customers maybe they need to find a different job. I understand you can have a bad day, but three times in a row leads me to think this is there normal personality.
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December 2022 by IguanA0983
Great selection on all your grocery needs. Would highly recommend trying out their brand ground beef. Promise you won't buy from Kroger again.
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December 2022 by chris hahn
They recently remodeled, so the aisles are moved around from what they used to be. Opened the front up so the floral department is much larger. Also added more preped meals by deli section.