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December 2023 by MoroGalese RABATHIES
This is an outdated, over priced complex with minimal maintenance or upgrade. Ripping off foreigners and selling out overrated Coppell Schools. Cabinets are so Old with holes behind them. Dish washer blocking kitchen drawers and sticking out. Old AC units so dirty. Oven steaming out of stove ( OLD ). Unbelievably a SAFETY HAZARD with windows sealed and do not open at all! Uneven Floors with nails sticking up after a month of moving in. RATS everywhere do not confuse them with the rabbits. Do not move Here.
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January 2023 by Texan 4life
Our Home — Hello and good day to anyone reading this review. I’ll start off saying my wife and I do not give a review right away; in this case it has been months now. WE LOVE IT. Town creek is not just an apartment for us but our home. They welcomed us in from day one compared to Town Lake next door, “rude people”. Town Creek keeps up, the grounds are kept nice, the dumpsters are emptied often, if anything breaks Joseph and Lamont are on it before you have time to hang up. JoAnn is our Hero she went above and beyond to secure our spot here at Town Creek and we couldn’t be more thankful. I don’t care what all the other reviews say. Some people you just can’t please, this is not a brand-new complex, so with age comes issues but they will continue to stay on top of your needs to be comfortable here. DeAnna is always prompt to answer the phone and get on top of any issues we have and we appreciate her for that. We do have 2 little boys so for entertainment the Andrew Brown park is within walking distance, our boys love it, and it is huge ?. The pool and hot tub are great for entertainment on site, beautiful pool area and additionally there is a nice playground for kids. We won’t be going anywhere anytime soon unless they kick us out. Thanks Town Creek. 01 03 2023
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September 2022 by Sailor Truitt
I moved out of here months ago, I never leave reviews because I am usually pretty understanding as far as knowing no place can be perfect. This place absolutely does have a roach problem and I experienced it for months to the point I wouldn’t even cook in my apartment anymore. They always told me there was nothing they could do. There is also some sketchy tenants living here that harass young women. If you are a young female or someone with children I wouldn’t recommend this place for that reason. No one should have to deal with roaches in a place they pay for, I only felt the need to write this for the sake of people being safe and healthy in their home.
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September 2022 by William Morris
Where do I start these apartments are like living in a city with in itself very noisy and kids playing in the streets within the complex and playing baseball in the streets bicycles every where yo look and to top it off this goes on up until 10:30pm vehicle break-ins are very high had my vehicle broke into multiple times and the grounds are horrible due to so many dogs and the smell is horrible if you like a little peace and quiet this is definitely not the place for you I wouldn't stay here for free and that's the honest truth so unless you love a bunch of noise and mayhem this definitely the place for you
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August 2022 by Furhana Yasmine
STAY AWAY FROM THIS PLACE! First they made sure we don’t get our keys till 12pm on moving day. We learned the reason for the delay when we finally got the keys. The apartment was infested with roaches. They were literally crawling all over the kitchen and living room. A roach was even laying egg. When we quickly notified the leasing office abt it, they blamed us saying that we brought it from previous apartment. They even lied saying that no one has ever complained about roaches in their community. We learned that even the neighbors have the roaches infestation for a long time. When we got proof that this infestation was there before we moved in, they finally agreed. Look at the attached pictures. The roaches were trapped inside the kitchen stove timer. We lost our deposit and other fees because of them. We quickly moved to a roach free community. We went through lots of tension and lost money bec of them. DON’T MOVE HERE OR ELSE, YOU WILL HAVE ROACHES CRAWLING ON THE WALLS WHILE YOU SLEEP.
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November 2021 by Joe Garcia
DeAnna is the best! She took GREAT care of me and made me feel very welcomed. She was very patient and went over and beyond. She has really great energy and has the BEST smile! I would highly recommend anyone to move in Town Creek and speak with her because there is nobody better then her. Thank you very much for making my move in very easy and fast. I truly appreciate you and I wish you the best in your career DeAnna!??
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November 2021 by Joe G.
DeAnna is the best! She took GREAT care of me and made me feel very welcomed. She was very patient and went over and beyond. She has really great energy and has the BEST smile! I would highly recommend anyone to move in Town Creek and speak with her because there is nobody better then her. Thank you very much for making my move in very easy and fast. I truly appreciate you and I wish you the best in your career DeAnna!
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October 2021 by Abhishek Tyagi
Please don't move here if you want to avoid rude and biased maintenance staff.maintenance and leasing office staff are the uncivil people I ever encountered.
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September 2021 by Swapna A
Affordable and spacious apartments to put the kids in good school dist. Joanne and Maintenance people are very nice. Maintenance requests are taken care pretty quickly as well. Gym is small but there is a coppell park near by which is very beautiful.
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August 2021 by glenda lloyd
Love this property ! Beautiful landscaping and very well maintained with excellent personnel taking care of work orders quickly. Also quiet and I feel safe here. I just wish the inside of the apt. looked as good as the outside.
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July 2021 by RACHELLE WILSON
I have experienced nothing but greatness since we moved in April 2021. So far things have not been working out as i had planned with my life, Mrs Joann has been amazing with keeping me informed of things. I would definately recommend Town Creek as the place to live.
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April 2021 by Kelly Caskey
During the snow storm back in February management got us bottled water and stayed open over the weekend including Sunday so the plumbers could repair the busted pipes. They had garden hoses hooked up to the leasing office so we could have water to flush out toilets. The snow thawed on Friday. By the next Tuesday we had running water again and the next day hot water! This was when many people in the city still did not have running water. They have always taken good care of us. Getting repairs done quickly. I also love the business center, that I can use their computer and printer is nice and convenient. And Joann is so nice as are Lamont and Joseph.
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January 2021 by Tara Duncan
These apartments are amazing because of the staff. Deanna and Joann are pleasant and friendly. The small community here makes me feel very comfortable and safe. The Matinence staff are friendly and punctual. My daughter and I love the pool and playground! I’m really glad I decided to make Town Creek my new home.
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October 2020 by Tara D.
These apartments are amazing because of the staff. Deanna and Joann are pleasant and friendly. The small community here makes me feel very comfortable and safe. The Matinence staff are friendly and punctual. My daughter and I love the pool and playground! I'm really glad I decided to make Town Creek my new home.
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July 2020 by Ramesh Babu
We moved to Coppell for the School District. I stayed in this complex for the final year of high school for my son.1. One of the best management I have ever worked with. Easy to talk with and very responsive for any maintenance calls or complaints. Within two days things were resolved. Thanks Joann.2. The maintenance staffs were very courteous, responsible, and respectful. Thx Lamont/other person.. sorry forgot the name. 3. Facility is walkable distance to schools and there is a nice Lake, Trails, and Andy Brown parks. All around the year, if you have a active life style, this is a great place.4. The gym is bit small. 3 tread mill, 2 gliders, one Weight machine(butterfly). Considering TX weater, it was ok. You can always step out and walk/run/bike.5. Never seen any police related incidents in the complex. Very peaceful. Overall this place is a steal for the price in that school district and location. If you are a family thinking to move in, I recommend this place completely.Ramesh.