-
September 2023 by Freddy D Sanchez
Don’t waste your time with Kroger employees!!! They don’t want to give service at any time!!! Just they don’t care Western Union
-
December 2022 by Jose C.
It's a good store I ever went to 448 on Coppell for shopping. This store is so close to CVS and Chase bank.
-
December 2022 by Ike I.
Large inventory and great selection of products and goods, fresh fruits and vegetables at great prices compared to other local groceries, i try to avoid coming here on weekends because parking can be difficult and heavy flow of traffic but this grocery store is very nice and worth a stop if your in the area.
-
October 2022 by Brian F.
Meat dept leaves their post to smoke cigarettes and makes customers wait 20 minutes. Don't come if u need meat. A lady told me it happens ALL the time. Inexcusable.
-
June 2022 by Lori R.
We've been going to Kroger Pharmecy for years for the convenience. Over the years our family has been treated rudely by staff members at this pharmacy. The last straw for me was when I called for my husband to pick up his medication a day earlier, due to it being memorial weekend and us traveling. left message with our doctor for early refill and the Kroger pharmacist herself spoke to our doctors office with an untrue snarky comment "about how we've asked for early refills a couple of times now". Which is completely untrue and verified this by the fill in pharmacist when I had them look up the information in their system. When I asked the pharmacist directly about this she said, "that they must have misunderstood her". She Didn't apologize, nor asked to correct that misunderstanding with our doctors office. She acted like she didn't care at all and acted bothered by my call altogether. I stated we are going to be taking our business elsewhere and she was like, "ok". Not at all professional. Please do yourself a favor and don't use this uncaring pharmacist. World is to short for unkind people.
-
May 2022 by Jennifer Y.
This is our regular grocery store and it is at least the second time this has happened. The manager harassed our family for buying "too many" drinks. He yelled at my mom and threatened to call the police. They were not on sale and there was no limit advertised or written anywhere. Since when do grocery stores have a limit on merchandise .. unless they're being discriminatory? This place needs to audit their staff and figure some things out. This is not ok.
-
April 2022 by matt w.
Nobody knows anything. They all act new. Waisted so much time here then get to check out and no Apple Pay. 0 stars.
-
October 2021 by Chad B.
Lupe was too busy chatting with another employee, to say hello or anything. I also appreciate how irritated/condescending she sounded, with "NO CASH REGISTER". Jokes on you, Lupe, I don't keep cash on me. So rude for no reason. I'll go to another Kroger.
-
September 2021 by Houston K.
I must highly caveat this review. The 4 star rating is largely due to the dismal state of it's sister store just a few miles south on MacArthur. Call it the contrast effect, or simply appreciating having a functional Kroger's nearby, in any case. This Kroger is exactly what Kroger has been historically and should be going forwards. It's a clean place to shop, that has all of your staple items in stock, with just enough employees to keep things operational. It's not as big as the larger Kroger's off the 635, and sadly has a smaller arsenal of goods to choose from, but it's far less crowded and provides better service relatively speaking. One "signature item" I've really been enjoying lately is the Private Selection Wild Caught Argentinean Red Raw X Large Ez Peel Shrimp. At around $9.99 a lb (frozen), they're some of the best shrimp you can get for the money. This particular location also has a selection of thinly sliced Italian cold cuts at the cheese station by Veroni. I believe they have Prosciutto, Mortadella, and Salami. There are some things that are vexatious though. Most wines over $45 reside in these locked coolers. In order to access them you will need to summon some sort of wine concierge, who then chaperones you to the registers after making your selection. Also they do not carry the full line of Boar's Head cold cuts in the deli. They are missing the head cheese, Stressburger Liverwurst, 1st Cut Corned Beef & Pastrami, and quite a few others. They only keep a rather basic assortment in tow. Overall it's a great alternative to the other options in the immediate vicinity, though it still leaves a lot to be desired. I would call it a pleasant relic of the vanilla origins of American grocers, but a lot of times that's exactly what I'm looking for.
-
August 2021 by Wajdi K.
Bad and slow service in the money transfer part they don't know what they doing .....
-
July 2021 by Doug M.
I arrived at the Kroger money services at 7:55pm, desperately needing to cash a local payroll check. The website, as well as the sign on the counter said they closed at 8pm. Either they don't know how to tell time (not likely), or they don't honor the hours they advertise. Not only was I informed that they were closed, I was rudely chastised for not getting there earlier.
-
May 2021 by Mike H.
We ordered our first online order from Kroger today. It didn't go well, they couldn't find 7 items and yet we went to the store after our order was delivered and found everyone of them, we will try another store next time.
-
October 2020 by Chip B.
By all means, please allow me to check myself out, bag my groceries, and while you're at it, do you mind if I stock the shelves, mop the floors and round-up the carts? ....you know how much we customers enjoy doing all that.I love the aerobic exercise I get while waving my arms for help checking out wine or some vegetable not correctly entered in the database. I look like a man marooned on an desert island, desperately flagging down a far off ship.Let me suggest having a cocktail or two and doubling-up on your blood-pressure medications before shopping at this Kroger if you plan on using coupons or taking advantage of any advertised specials. The "specially" priced product is placed next to very-NOT-specially priced product usually with a very slight difference in packaging. The flyer may or may not fully describe the brand, packaging, and quantity on sale, if at all.....kind of like a grocery store game show....from hell.The icing on the cake is when the coupons (digital or paper) don't reconcile with the database and you have to call the Kroger High-Sherriff over who may or may not have a clue of what's on sale or the required flaming circus hoops a customer must successfully leap through in order to score the "special" pricing. Did I mention it seems like a grocery store game show from hell?Finally, if a Kroger employee is checking you out, the random-number-generator they call a check out scanning machine has a 0% chance of getting the pricing correct. NEVAH GONNA HAPPEN. At all costs, avoid the customer service desk to reconcile the multitude random, erroneously priced items. Dump the incorrectly priced items and order take out.
-
September 2020 by Don D.
Bad and getting worse. This place is slowly closing down manned checkout lines and forcing people to check themselves out. If you want to do that Kroger, discount my groceries by 20% for me working there. Even with the checkout stands working, customers are bagging their own groceries. There's no one to help you find items either. Tom Thumb is starting to look pretty good now.
-
September 2020 by Arun P.
Am super impressed with the curbside delivery in this Kroger. I have been here thrice in the last few days.Online ordering thru the Kroger App is a breeze. They give you the option to decline a substitute for products as you place the order. The ability to use online coupons is made easy as well. The are plenty of date and time options for the pickup. Once the order is complete, you have an option to edit your order within a timeline limit that the app specifies.Once you reach the store for the pick up, you park in the dedicated spots for curbside pick up. You check into the app and select the parking spot number. Delivery to the vehicle took under 3 minutes in all 3 instances. The delivery is completely no-contact and the employees are very friendly and helpful. I hope Kroger continues to maintain the same standards.
