-
February 2024 by Bianca Chapman
Terrible customer service placed my order at 10 am to be ready at 1pm and when I went in they wasn’t even working on my order and the man taking orders had a bad attitude he told me “orders take time!” Horrible HORRIBLE
-
February 2024 by Courteney Gutierrez
Terrible customer service. Had a $60 order, when my husband got home they had forgotten the ranch. Went back up there since we live 5 minutes away. They looked at me like I was lying, girl took my receipt walked back to talk to another lady who then gave me a stink eye for no reason. Believe me, I’m not trying to scam anyone over ranch, but when I spend $60 at your establishment I’d appreciate everything I order. I don’t appreciate being treated like that since we come in 2-3 a month. No one apologized, just super rude!
-
January 2024 by Amy Thornhill
DO NOT GO HERE. THIS IS THE WORST WINGSTOP I'VE EVER BEEN TO. The customer services is unacceptably bad. We went to this restaurant to pick up our order. They fail to give us one of our bags of food. We drove back to the restaurant. They still failed to give us all of the dips that we ordered, which are expensive, and cost about $12. When we called upset they told us they would do nothing to accommodate this problem and that if we wanted a refund we needed to give them their food back. I'VE NEVER IN MY LIFE been so RUDELY TREATED BY ANY RESTAURANT. Mauro Borjas was the manager on duty and he was incredibly unprofessional. They were so hateful and condescending over the phone. They never apologized or offered any help. They acted like WE were the problem and basically told us that they didn't care about the issue. They wouldn't even refund the dips.
-
November 2023 by Yanique J.
The ice in my drink tastes like oregano... yeah weird I don't have much more to say but I can't leave a review unless it's 85 characters. So there's my 85 please clean machine thank you.
-
November 2023 by Kyle Black
As good as wing stop gets. Clean, had all the soda available and the food came quick. Good too.
-
October 2023 by Pavan Venkat Kanaparthi
The staff at this place is truly remarkable. They're not only friendly but also incredibly helpful and welcoming. Their warmth and willingness to assist patrons have left a lasting positive impression on me. It's evident that they genuinely care about providing a top-notch customer experience. The atmosphere they create is so inviting that it makes each visit a pleasure. Whether you're a regular or it's your first time, you can expect to be treated with respect and kindness. It's rare to find such a consistently welcoming team, and it's one of the reasons I keep returning. If you appreciate excellent customer service, you won't be disappointed here.
-
October 2023 by Billy Townes
I will never ever go back to this Wingstop again. First thing my fries were cold, so I had to ask for fresh fries. Second, I ask for some ketchup, the lady told me they don’t carry ketchup. Third, another customer walks in to dine in as well as I did, once he receives his food; he asked for some ketchup and the same lady that told me they don’t carry ketchup was the same lady that gave the new customer some ketchup. Even the manager told me as well that they don’t carry ketchup which is the crazy part about. All I ask was for some ketchup, nothing hard about that at all, you would think. Some things just don’t make sense and my situation doesn’t make sense at all when all I wanted was ketchup. I asked nicely and all, but still ended up getting bad service. I will never go to this Wingstop again.
-
October 2023 by Jay G.
This is a location I can recommend.The few times I’ve been here, the wings are fresh, sauces evenly and everything taste great. Great customer service and not overly packed.
-
August 2023 by Samson Boyd
I ordered the family pack of 24 and got it was short 10 wings I was soo disappointed failure ?
-
July 2023 by Jason Dekane
Extremely slow because my order wasnt ready on time. However, big improvement on the staff since they came in and fired that old manager and all of her friends that she had working here. Good step in the right direction. I'll start coming back more often. Thank you Wing Stop!
-
June 2023 by Adaly M.
Mi único problema aquí es la chica que atiende las llamadas y toma las órdenes es muy grosera, no pone atención a lo que se le está diciendo, y nunca tienen cambio cash, esta noche tuve el mismo inconveniente de siempre con ella por lo mismo, ni siquiera puede dar una solución ni preguntar a los cocineros sobre si "tienen cambio", llegue a recoger mi orden la cual ya había llamado para hacerla y contesto muy grosera también, después al llegar a recoger mi orden se porto aun mas grosera diciendo que no tenía cambio de 100 dollares, solo dijo no tengo cambio yo, y siguió hablando por teléfono, muy mala actitud, todo es diferente cuando ella no esta.
-
May 2023 by Jake Walzel
Good for you canceling orders before you close because you’re too lazy to make the orders before you leave for the night. Trash
-
May 2023 by Jacob Lewis
First time I came to this location they shorted my order but told me they would give me in store credit. Came back today and I do not have a credit and then they told me they gave my current order to the wrong person. Now I'm sitting here waiting another 20 minutes for my food.
-
May 2023 by Your Boss Is Here
They’re definitely stealing. I ordered from this location and it’s been over a month and someone just called me today to inform me they’d have to speak with the district manager to decide if they’re going to refund my money for an order I never received. The customer service is absolutely horrific. They truly deserve 0 stars.
-
May 2023 by Pedro Renteria
It’s seems there is new employees now. The service is excellent they are super nice. My wings are really good and crunchy I love that! Before they seemed to be soggy even after me choosing the well done option. Very content. Thank you guys.
