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January 2024 by Jon Boyer
Right as I pulled in they locked their doors! 6:45pm! Claim they close at 7 I made a special trip there
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July 2023 by Tyrell K.
I went in and tried sell my necklace they said they would give me 1000$ I said ok and they said they don't have the money! Wow what a complete waste of time this place is a joke I'm telling you take your business elsewhere before considering these people btw the necklace was worth 2500$
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May 2023 by Hawni M.
I have been a customer of this particular location for about 3 years. The previous staff was amazing, so friendly and easy to work with. This past month there is a completely new staff and the custom service is horrendous. I will not be returning.
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April 2023 by Todd Porter
Great pawn shop with nice selection of musical equipment.i bought my guitar setup here and got a smokin deal on a Marshall cabinet.Great selection of video games and accessories and more guns then any other place in cove
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February 2023 by Brett Luster
Web page shows9:00 -7:00.Got there at 5:33.Rolling steel security door,(We do their door services,Killeen Overhead Doors),closed, locked and everyone gone.?It IS a business owners right to close early if they so choose, at any given to.e on any day.??♂️But it is a bit disappointing to the customer thinking,"1_1/2 hrs. til close..No problem.,"???!
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September 2021 by Natalie Landers
Love the wide range of unique items they sell. I will definitely be stopping by weekly to see what is new
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June 2021 by April Ochoa
I purchased a sterling silver bracelet , so I thought had on a week and turned on me. Paid 70.00!! How do you not know it's fake but still sell for that price
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December 2020 by Ann B.
The rudeness of this staff was so unexpected especially since I was born and raised in Texas. There is no seamless, mutual communication. There were 3 employees. Each at a register. One was the ginger haired manager (an oxymoron) as he was hesitant. No one was working as no one was in the store. Just standing and waiting. I was asked to leave in violation of the both Federal and Texas law as I am unable to wear a mask. I repeat no one was in the store. I was definitely more than 6ft from the register. I simply went to another store not associated with Action Pawn and bought a $540.00 gold chain (without a mask). Lousy customer service.
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May 2020 by William Brooks
If I could do 0 ⭐ I would 1st I called a head was told $0.50 per DVD when I got here it was $0.10 When arriving I was waiting in line and told to leave the line and allow another customer who was not even in line go a head of meAnd basically was ignored by the store manager the entire time very unprofessional
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October 2019 by Lisa Barrow Bell
This is a huge selection of supplied through the community...I love this place. Very fair and curious people working her.
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April 2019 by Josiyah Guy
Filthy store and staff has horrible attitudes. Absolutely no customer service. No one even aknowlegde us. Stood there for at least ten min until we finally said “hello can we be helpedâ€. Three reps standing around playing on their phones. Would not do business here at all.
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April 2019 by Payton Harper
I went there to buy a video game they didn't have it but they were very nice and I give them the best of luck
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April 2019 by Jeffrey Harrell
Purchased a squire electric guitar for my son. Gave me a fair price to purchase and the opportunity to return if faulty in 30 days or if not faulty a reasonable restocking fee. I've purchased two guitars this past month. One from a smaller pawn shop at end of town. The other shop left a really bad impression but Action Pawn was great! Buyer beware of their competitors in Copperas Cove TX and read their reviews also. I read the reviews here on action pawn and did not find them to be my experience. I did not find them to be deceptive or unfair in their business.
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April 2019 by Lyssette Garcia
I asked the employee if they had a bathroom, I'm 9 months pregnant and was having a contraction and thought i was going to pee myself. He sarcastically told me there was a Taco Bell next door I could go too. I will never go there again.
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January 2019 by Bigg Chris
Called to ask a simple question. Sherry is unprofessional, couldnt even finish my sentence before she rudely cut me off. Take your business elsewhere cause obviously these people dont need it. Id give 0 stars if I could