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February 2024 by Six Iam
Heidi is always "Amazing"! She went out of her way to secure a spot despite learning later she was in error, who..cares! She did within her heart I felt was customer service not knowing the process was again in error. She is definitely a polite and great asset and she is always a pleasant face that always provides exceptional service. All staff was absolutely helpful also and to the ladies that provided aerosols to assist in keeping my room smelling fresh, GREAT JOB cleaning staff!
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February 2024 by Verlina K King
The staff did everything to make my stay comfortable, and that made me happy!Rooms: Extra clean.Nearby activities: I didn't participate in any.Safety: The safety was intact.Walkability: There were shopping centers close by.
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February 2024 by James Hammes
The hotel was clean, the staff was friendly and the location was good and it was quiet. We were there for 3 days and the vending machine was out of order for the whole time. There was no mention that the pool was seasonal and we chose this hotel as it said it had a pool and I brought my suit. In the 3 days we were there it was 80 degrees each of the days, which is plenty warm to swim. The closet doors needed repair. The electrical receptacles were very worn and plug-ins kept falling out causing lights or chargers to disconnect. There were no handrails for the bathtub/shower.
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February 2024 by Chantal R
One of our beds had a huge dent in the mattress.The breakfast, for the most part, was good except the hot items were cold. But microwave in room fixed that.Staff was very friendly.
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February 2024 by Jen Osborn
Nearby activities: Walmart, heb,lots of popular food chains, and retail shopping like Ross nearby.Food & drinks: We love the morning breakfasts especially breakfast taco day
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February 2024 by Larry Koch
Had a good stay, clean, good service and nice
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February 2024 by mark lapham
Construction outside made it difficult to get to for Uber orders, I know it’s not the hotels fault for that, but I also grabbed a hotel with easiest convenience to the airport with availability and it was the best move for the things I needed to do. That’s why it gets a 3 star on location.The time I spent in the room was fine. The tv is a little outdated, and their plugs could probably use an upgrade. Plugs don’t really stay in walls well, it happens over time.Breakfast was great, eggs and sausage with orange juice and coffee. They had a bit of a breakfast taco bar going on, the only complaint is the waffle maker never cooked my waffle through two days in a row, idk what that’s all about but it was a bummer.Staff was friendly and helpful.
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January 2024 by Daniel Estevis
Definitely not the environment I recall in the past.
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December 2023 by Jay
Three stars for the fact the vending machines were empty /
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December 2023 by Melissa Davis
Very clean rooms. The staff was very nice and helpful.
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October 2023 by C. Ray
Dated and if you enjoy having to get your key reset to get in your room almost every single time this is the place for you. Just stop by the desk before you go upstairs. There’s a good chance you’ll be back. That and the green pool in the low 90s/high 80s warrants a one star rating. But the AC is cool and staff are nice.
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October 2023 by Francis Lowe
We had to come into town due to a death in the family. We needed to make arrangements for my son who was coming in early morning an needed to check in at 6 am. Judy was at the front desk an made all necessary changes and was able to get my son’s room secured for him as well. Judy made the process easy an painless and I am grateful for that. Thank Judy you rock!!
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September 2023 by Wendy Coffman
What I liked was that I didn’t have to wait until 3pm to check in. I was able to check in late at night. The room was very clean and the bed comfy. The girl that was there when I checked in was awesome, and so was the lady the next morning. I extended my stay for an additional night. I went and got my grandson to take him swimming, only to find out that the pool was closed. It’s been 110+ outside and the pool is closed?!? Vending machines were broken, so there was no way to get anything to drink or snacks. If they fix these minor things, this would be a top notch Hotel .
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August 2023 by linda bezek
The pool is green and can’t swim in it because of that. That’s the one reason why we came here it’s hot here and can’t swim what’s up with that they keep telling me the pool will be fixed today but it’s not and don’t know when it’s going to be fixed.
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August 2023 by Georgia Gore
My family and I stayed here for up to 4 nights. The staff were very helpful and friendly. We would definitely stay here again. Great service all