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March 2024 by Chris
There are tax consultants everywhere you go, need not mention any at all except for H&R.. Their staff is very knowledgeable helpful that works with you on appointment times, gathering of information and any tips needed. Why go anywhere else, ask yourself. 15 years withH&R.
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March 2024 by Laurie Gandy
Love Shanty in Copperas Cove!!! So sweet an explained everything
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February 2024 by Juan Escobar
Working with our regular tax professional is always a great experience.
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February 2024 by Elizabeth Newland
Absolutely horrible! We had a scheduled appointment and no tax professionals! Didn’t apologize and basically question us even though they admitted they had the appointment! Never will I use H&R Block again! We don’t have time to play games with appointments! Not to mention they canceled our first appointment as well!
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February 2024 by Jeremiah Hughes
My tax pro, Farley D., was awesome. He’s good at what he does and really cares about helping us year after year to maximize our return. We learn something new from him every year.
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April 2023 by Ashley Bradley
My husband and I have been customers of H & R for 15 years. We’ve never had a bad experience, however, they’ve lost us as customers. My husband arrived at our 4:30 pm appointment on time and I arrived shortly after. We were told that our appointment would be pushed back to 5pm instead. As we waited, we noticed a few other couples come in after us. When 5 pm came, several preparers came from the back to take customers. The preparers chose all of the other customers first and suggested we do a drop off service. This is unfair because we had already waited 30 minutes and our appointment was basically cancelled/postponed, again. My husband is active duty military and we’ve used H&R Block due to our family constantly relocating. Needless to say, we’re filing at Jackson Hewitt moving forward.
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April 2023 by Christopher Thompson
Staff was very knowledgeable and the process went far smoother than past tax filings.
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April 2023 by Robert Smith
Excellent friendly service, highly recommended!
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February 2023 by Lacey Spencer
Great service Kristy is amazing and definitely overqualified of course she's my number one tax professional!
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February 2023 by Kristin Archibald
This establishment is the best to come to for your taxes. I was thoroughly imprest with their hospitality and sincere customer satisfaction. A huge shout out to Kristy who helped me every step of the way. She truly is an asset to the company! I recommend her to all. I also want to thank Tara for being a great employee She runs the office very proficiently. You all are doing a great job! Thank you.
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February 2023 by Meow Meow
We use Hr block in Killeen every year and love it but made a switch to here this year. I understand everyone has to start somewhere but my Tax preparer didn’t seem quite prepared. I appreciated all kindness but the whole experience didn’t leave me feeling confident in this office at all.
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February 2023 by Jolene Osborne
Mrs. Denson at the Copperas cove one is amazing very friendly
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April 2022 by Jose A Martinez
The person that took care of my taxes was very courteous knowledgeable, professional and with an excellent customer services skills.
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April 2022 by Cheryl Stacey
I have been going to this office for 10+ yrs. Quick efficient and very competent.
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March 2022 by Michael Nunya
I have use the same tax professional for the last two years and I am very impressed with her knowledge, skills, and sincerity in the preparation of our taxes. I am confident that she has completed our return accurately and has our best interest in mind in that preparation.
