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March 2024 by Kristi lovejoy
The manager decided that while the beautiful young lady was making my sandwich was thw perfect time to chastise her. I mean why? She has all day ling, why do it while i am getting my sandwich.
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February 2024 by Katie Murch
Do not show up during the lunch rush. They will ask you what you want on your sandwich then just add whatever they want to add regardless of what you ask for. Big waste of money and time.
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February 2024 by annie freeland
Employee was very
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January 2024 by Todd Berry
I go to get a giant number 9 with their C.P.R.. on it and cut into half! But sometimes they put a very little amount of the c.p.r. on it and I tell them more than once that I want more on it! I have to tell them I don’t know how many times to put a lot on it and I have to tell them over and over that I want it just cut into half and then I cach them cutting it into threads before I tell them just cut it into half! My wife went in to get two subs for our dinner and they put mine on the wrong bread and they were being very roud to her so she told me that she will never go there again! One girl with the bandanna is always cheerful an polite an seems to be the only one working. An why is there an old lady always on her computer when they look like they need help? Thought customer service was priority?
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January 2024 by Beau A
One lady at counter was friendly, but then never asked what we wanted , other staff look out at us but never came over to ask us what we wanted to order . Weird for sure since that’s their jobs is to take care of customers.Hopefully management addresses issue because they just lost orders from 7 peopleBy the way no other customers in the restaurant at all. Maybe this is the reason??
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January 2024 by Joshua Mason
What can I say? We waited about 30 minutes for 5 sandwiches. Half way through out order they gave somebody else half of their order. Then we had them try to give us only 4 sandwiches. Had to tell them multiple times what we wanted on them.My ex used to manage a jm store in Chicago. This was horrible. No communication, older lady on the register must've been new because she got flustered so easy, there was no line when we walked in. By the time we left there were two groups that hadn't even been started. I wouldn't go here again.
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September 2023 by Ed Lee
Fantastic service and they have great Philly Cheesesteaks. I guess this is because this is Texas! ?I have been to others states and they only server cold meats.Also Kat and Anastasia provide phenomenal service that is why I would come back here again.
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August 2023 by danielle anderson
We walked in excited to try a new place and left feeling like we were doing something wrong. The workers were not welcoming at all and just plain rude. Probably will not be back.
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August 2023 by Fileza Harden
The Big Kahuna Steak! Hands down ahhhhmaaazing!
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August 2023 by Rodney P.
The JM boys gave me the best damn sandwich of my life, thx 4 the xtra PBM !!! Great customer service!
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July 2023 by Stupid Human
Big Subs, fast service. clean, interior. Simi- hard location to get into and out of with big trucks.
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April 2023 by IcyyXSoap
I visited Jersey Mike's on Monday and was blown away by the exceptional customer service provided by the evening crew. In my previous visits during the morning hours, I found the service to be average at best. However, this time around, the employees working the evening shift - Cass, Nolan, Brandy, and Cole - were outstanding. They were all friendly, attentive, and went above and beyond to ensure that my order was just right.I was impressed by how efficiently they worked together as a team, even during the busy dinner rush. They were able to maintain a clean and organized store, while also providing quick and accurate service. It was clear that they took pride in their work and genuinely cared about their customers.Overall, my experience at Jersey Mike's was fantastic thanks to the amazing evening crew. I highly recommend this location, especially during the evening hours. Thank you, Cass, Nolan, Brandy, and Cole, for providing such excellent customer service!
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April 2023 by G.I. G3RMZ
I say a 4☆ only bc of price, aside from that best sandwich place anywhere. My go to still for the best sandwiches around, hot or cold. Service is great, tables clean. I am a regular customer
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March 2023 by Vincent Wilson
I haven't been to this location before. So I decided to give it a try. I wasn't really sure what to get with all the options and I didn't want to hold up the line but the lady Sunny helped me decide on a #9 got it with the toppings I wanted with chips and a drink. had me out pretty quick. The location was clean and the people were nice. I'll be back thank you.
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March 2023 by Angela Kuntz
Got the wrong sandwich in the bag that had the number that I ordered. In copperas cove