-
February 2024 by Israel Hamm
Was helped tremendously by Brendon, best customer service I’ve ever gotten at an establishment.
-
January 2024 by Maryann Simmons
Matthew and James helped me out and I must say, you just can’t beat this store’s customer service. I got a new battery for my truck and didn’t have my tools and they swapped it out for me. I also love that I don’t have to keep up with any paperwork because I just use my phone number when I buy something and all of the warranty stuff is in their computer.
-
November 2023 by Johnny Williams
Nice and friendly and good prices
-
October 2023 by Anna Canning
O'reilly's in Copperas Cove is the BEST especially since Jeremy has been the manager they always go above and beyond for their customers
-
August 2023 by Joyce Zaleski
Mt daughter telephoned me tonight to tell me that because of a faulty gas cap, she feared a family event would be delayed. However, she stated, that Ronald at your store had saved the day. He was very kind, knowledgeable, and because of his help, everything was back on schedule. Thank you Ronald!
-
July 2023 by John Lawrence
Arise is always place to go because if the other places don't have it I'll rise sure can get it or have it
-
July 2023 by Jason R (Trapt Souls Designs)
Great customer service very helpful if assistance is needed and I'm what some call a picky customer no matter what and still have no complaints for this store
-
July 2023 by jack hammer
Keep in mind people that these people are not mechanics. You don't even have to be mechanically inclined to work there. Called and was told the part I had was in stock. Got there and nope.
-
May 2023 by Catrice Bell
Special Thanks to Kevin. Great Customer Service. Walked in the store for some help with my car headlight after going to other stores that wouldnt assist. He did not even hesitate to help us out and took him no time to do it. Thank you again Kevin. You are Awesome. !!
-
May 2023 by The Magic Taco
Do not take your battery for the free charging they offer.. they never charged my battery! I even gave them a tip for the free charge but when I put in my car it had no charge.. they do this to sell you a new battery. I later got a jump from a kind passer and it worked like new after that.. Stay away from o Reilly.. they are not honest..
-
May 2023 by Jay Raschke
Needed battery tested as it kept going dead. They replaced it with battery of my choice from them. Up and running with no problems!
-
May 2023 by Jessica Stawicki
Our family really appreciated Isaiah’s efforts with finding a certain part that our truck needed. The O’Reilly location in Stan schlueter messed up on calling back with the order they forgot to place and we were put the blame even though it was their fault. Regardless we wanted to see if the copperas cove location would have it, and even though they did not have it Isaiah helped on locating one and also called the other store to retrieve it on our behalf. Isaiah wanted to make sure that we were able to get this part and save money on it as well. We really appreciated his time and efforts because a lot of people in this area do not act or help in this manner. However, Isaiah did and maintained professionalism.It looks like management did their part here and trains everyone to have accountability and great customer service. Thank you Isaiah and keep up your hard work
-
April 2023 by Celia
Purchased a battery for my car. Danielle installed it professionally and efficiently. Was in and out in 5 min.
-
March 2023 by Gordon Spencer
Great folks. Called a mobile mechanic to help my sister and allowed her to leave her non working vehicle overnight. Much appreciated and needed.
-
March 2023 by Dee_2x
Jeremy was very helpful to make sure I was getting the correct parts I needed
