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March 2024 by Mandi Coder
If i could give less stars i would. they canceled my order and tried to blame the door dash saying someone had picked up. the door dash had waited for 30 plus mins after panda said it was ready. They would not refund me the money spent and would not take my new order to replace and have someone else bring it to me. I had even called in earlier to make sure they had the items i was requesting and I had the order delayed because the person there in store told me it would help the staff as they were busy. I will be going to Killeen from here on out just to not have to deal with them. (there have been other problems with ordering from this store as well.)
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March 2024 by pooh bear
Chicken was dry and hard and noodles were super dry this was my first time having them and I will never eat here or spend my money here again WORST CHINESE FOOD EVER!!!!!!
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March 2024 by Garchomp Gamer
I thought the wrong order.. multiple times and bad attitude was reserved for me. The fact that it’s a normal there is sad. I won’t visit this location ever again.
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February 2024 by Kimberly Carrillo
Good food rude employees, Stacy slammed window when I told her thank
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January 2024 by Dylan Hollister
Terrible service, wrong orders, but alright food.Placed an order today with an employee who offered an "Uh huh, and what else" multiple times after telling him I was done ordering, only to receive the wrong things.I ordered orange chicken, broccoli beef, and white rice. I got Chow mein and THREE servings of orange chicken. The only thing they got right was the drink and at least one serving of orange chicken.The food is fine, but some of the staff need to work on paying attention, their attitudes, and getting orders right.
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January 2024 by Josh Andrews
I tried a some of Panda Express's new entires and they were AWESOME. Definitely worth getting out of my comfort zone with flavors.
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January 2024 by Carla Glasenapp
People are very polite!
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January 2024 by shane Lawler
ALWAYS out of 1/2 of their menu. Consistently a terrible location. 3 years straight worst Panda location around. Not once have I been able to order all the items I wanted. Drive to another spot.
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January 2024 by Donald Spencer
Great food and service.
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December 2023 by Sophia K.
The shittiest Panda everWtf is with that Black Pepper steak?! With the extra charge of 1.50, that's the shit that you'll get.Don't waste your money here.
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December 2023 by K M.
TERRIBLE SERVICE!!! was told to pull to a parking spot for an item that would take "8 minutes" to make, ending up sitting in that separate parking spot for 20 minutes waiting on my food. eventually went inside to find out what's going on and the young lady taking my order totally forgot about it and didn't seem to be apologetic or even care to make the order after being told, she made one of her (very kind) coworkers do it for her. so disappointing. not the first time i've had issues with this panda express
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December 2023 by Candace S
This Panda Express is very efficient, clean and the workers are all very courteous. We have been to a lot of Panda Express and this one is great. We always order a family meal plus lots of extras and we have never had to wait more than five extra minutes at the most!
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November 2023 by riding milam
I remember they use to pack our plates, now they do three half spoons I was laughing the whole time, and I usually go inside with my kids just so I'm not lazy go to drive thru because it's even worst. I'm spending close to 12 dollars a plate.
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November 2023 by Travis Shumate
Me and my family came to eat here for dinner, and let me tell you. The atmosphere and the people at the Copperas Cove location was phenomenal. Kheegan and the manager Michael along with the rest of the team know how to make you feel welcome. It was a joyful experience, and good to see that there are still restaurants out there that now how to keep their employees joyfully and have such excellent customer service. If I could 10 stars all the way around.
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November 2023 by John Beck
Good food, friendly staff, good variety. Portions were smaller than I remember, and prices definitely have increased. Food served on Styrofoam containers, and you have to ask for condiments. OK, for now.
