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March 2024 by Eriq Velez
This was by far the worst experience I have ever had at a sonic. Usually the service is top notch and the people are always courteous. During our order we asked a question and we were told too bad and that we should have came earlier. After the comment the associate continued to try to rush us and was very rude and disrespectful. The receipt says that Alexandra employee ID 10105 helped us and if this is how this employee treats customers then they should not be working there. Malachi delivered our order and was very respectful and understanding of the situation that they had thrown him into. He sympathized with us and apologized and we appreciate his service. As for the person who took our order should definitely do some self reflecting. We will not be back to this location for sure. (store 1865)
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March 2024 by juan Rivera
Great
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February 2024 by kat Easterling
The 30min wait time along with cold food and my order was wrong. They forgot the chili cheese
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February 2024 by Reverly Evans-Higgins
My go to burger place! I can use the Sonic app to order and pay for my order! So convenient! I love this Sonic!
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February 2024 by Tyson Enterline
Why is it that for the last year only 25% of the stalls are in order. We have to pull into 5 different random ones just to find one that works. We just tried again and same thing only now half of the ones that work are cash only. Sonic is a huge corporation. Fix your copperas cove establishment please.
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February 2024 by Victoria Hartwell
Waited 20 minutes for a shake that had none of my add ons. Such a disappointment.
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January 2024 by D Gray
The staff is normally courteous but lately it seems like some have forgotten how to listen to what the customer wants or to even know what is on the menu. The toppings for each item on the menu are clearly spelled out yet it seems like a guessing game as to what we're going to get. There's even a strange guy who is determined to put ketchup on everything and to give extra ketchup packets even after being told no. The place has gotten to be weird. Manager needs to give some customer service training.
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January 2024 by Randy Garcia
This is your typical sonic with nothing special about it.Parking: There is always plenty of stalls to place your order.
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January 2024 by William sundwall
.50 cent corndog day is awesome.
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January 2024 by Ann Hay
I haven't had a chzburger in a very long time. Today I received this text, "$1.99 Qtr Pound Double Chzburgers TODAY w/ code BURGER for logged in SONIC App/online users or mention @ the drive-in 12/12. Lmt 5. +Tax/addons Txt STOP to end" and decided today was the day to have a chzburger. I was concerned it would not meet my expectations. I ordered it with mayo, lettuce, and tomato; Y'ALL! It did not disappoint!!! It was PERFECT! Thank you so much!
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January 2024 by Donnie Smith (Smitty)
Trying to find a stall that has a working menu screen and order button is almost impossible.
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December 2023 by Harley Varljen
I had to wait 15 minutes for my food and a lady was very rude with me on the speaker taking my order. And she should not work here if she is being rude to customers like thatParking: I was in stall 14 when this happened
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December 2023 by Brenda R
IF I could give -5 stars, I would! Tried to place my order, after waiting 10 mins, they answered with a "Yeah, what do you want?!" ( Strike #1)I started my order. People were laughing over the intercom as I was talking (Strike #2), THEN I got cursed out by 2 people over the intercom. (Strike #3).POOR customer service and rude. If this is how you conduct your business at this location, good luck!! I'll NEVER go back. (This was my 1st time there!)
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December 2023 by Dylan Hartmann
After waiting 30 minutes for a super sonic breakfast burrito they brought me a burrito that was cold and only had tatter tots, bacon, tomatos and onions and had the gall to give it to me and that's after the person taking our order just decided to end my order before beofe I was even done ordering.
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December 2023 by Japheth Reel
Screens were down when I went but still great food and decent prices.
