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February 2024 by Garrett bartlett
Left my wallet there that morning came back that evening he still had it. Shiva is the man!!!
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February 2022 by Blessed Abundance
Shivas is always helpful and polite, I never saw that guy in a bad mood, definitely the best spot for an emergency pit stop if you don't want to drive to the supermarket.
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December 2021 by Shannon DeSanto
The Manager/Owner is the rudest unprofessional I have come in contact with in a while. My husband and I just moved to Copperas Cove and have not found this establishment very welcoming at all! Not only does he take advantage of his customers his customer service skills are pathetic. We live very close to this store and will be driving into town just to avoid this guy and his attitude! You just lost good customers! Welcome to The United States Sir! Learn some manners!
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December 2021 by Shannon DeSanto-Grassel
The Manager/Owner is the rudest unprofessional I have come in contact with in a while. My husband and I just moved to Copperas Cove and have not found this establishment very welcoming at all! Not only does he take advantage of his customers his customer service skills are pathetic. We live very close to this store and will be driving into town just to avoid this guy and his attitude! You just lost good customers! Welcome to The United States Sir! Learn some manners!
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August 2021 by Tehseen Ahmed
Worst manager unskilled
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March 2021 by Lacresha J.
This store is so overpriced!!!! They literally charge like 3 dollars above prices you would find at another store right down the street. Their gas is usually always a dollar over the price that everyone is pricing. They don't have prices on their products for that reason alone.. so they can overcharge. They are the store right outside of these communities and so they feel they can charge whatever they want. If you can make it literally right down the street do not go here. You will be disappointed. They literally just tried to charge 6 dollars for cheap syrup you can find at the dollar general down the street for way less. Do Not Go Here.
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December 2020 by J Black
Refer to other 1 star reviews discussing bad attitudes etc from the manager. It's absolutely true.As far as my experience: (Daytime)Prices are POORLY marked if they are not marked at all. Went to buy 2 generic (not Häagen-Dazs ice cream or anything!) Ice cream cones. Was rang up w/ something like $4 bucks each!!My immediate confused reaction was, "whoa!!!! Why is my total so much!?!?" Cashier asked me what it was, so I told them what I read on the sign.Then a small male manager pops up and rudely said "no it's not!" - yeah... that's what the sign said. - no it didn't, I know that for a fact! - fine, I'll show you! I said already irritated by his RUDE behaviour. (With him following he yammering on about how knew better etc etc)I get over there, there is a sign for some, but now I start to realize ze most just don't have any prices AT ALL. He said "see".I was already sick of his attitude, and started back to the register loudly saying, "No wonder you were SO SURE of the price because you didn't have ANY listed for these and alot if other prices, and thats why you couldn't tell me the price but that you only knew that it was wrong.I told the cashier (nicely) I wasn't buying anything from a store that pulls this and that also has such a rude owner/manager, as if I'm trying to scam him for a few bucks.The cashier under their breath said, I don't blame you, he does this and acts like this all the time... While rolling their eyes.Not returning due to the rudeness, unclear (unethical) pricing. I'm just not going to reward shady business practices and play russian roulette with my wallet!****This happened about Oct 2020, I am writing this review in DEC 2020. I waited to put this review up since I didn't want the cashier to get into any trouble or be recognized by the unprofessional manager****
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December 2020 by Julie Black
Refer to other 1 star reviews discussing bad attitudes etc from the manager. It's absolutely true.As far as my experience: (Daytime)Prices are POORLY marked if they are not marked at all. Went to buy 2 generic (not Häagen-Dazs ice cream or anything!) Ice cream cones. Was rang up w/ something like $4 bucks each!!My immediate confused reaction was, "whoa!!!! Why is my total so much!?!?" Cashier asked me what it was, so I told them what I read on the sign.Then a small male manager pops up and rudely said "no it's not!" - yeah... that's what the sign said. - no it didn't, I know that for a fact! - fine, I'll show you! I said already irritated by his RUDE behaviour. (With him following he yammering on about how knew better etc etc)I get over there, there is a sign for some, but now I start to realize ze most just don't have any prices AT ALL. He said "see".I was already sick of his attitude, and started back to the register loudly saying, "No wonder you were SO SURE of the price because you didn't have ANY listed for these and alot if other prices, and thats why you couldn't tell me the price but that you only knew that it was wrong.I told the cashier (nicely) I wasn't buying anything from a store that pulls this and that also has such a rude owner/manager, as if I'm trying to scam him for a few bucks.The cashier under their breath said, I don't blame you, he does this and acts like this all the time... While rolling their eyes.Not returning due to the rudeness, unclear (unethical) pricing. I'm just not going to reward shady business practices and play russian roulette with my wallet!****This happened about Oct 2020, I am writing this review in DEC 2020. I waited to put this review up since I didn't want the cashier to get into any trouble or be recognized by the unprofessional manager****
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February 2020 by Erica Garcia
Love my neighborhood store Great Customer service every time we go very friendly.
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October 2019 by Kathryn Bisaillon
Went in today to try the CBD rethink. When I first bought one before I even left the store I noticed it was empty and messed up so asked for another one. They did give me another one but I also asked if it looked ok because this is the first time buying it and he said yes its ok.later that night when I got home I noticed what seem to be stuff floating in it and it seemed to be a bug or something. So I went back up there to show the man that works there and he didn't care. he didn't even get off his phone to properly talk to me. He then told me he did me a favor earlier that day by letting me get a different one . I never left the store with the frist one how is that a favor.Then he said it must be my vape pens that are not working. So both my vape pens I have I also bought from there. This is not the first time I ran in to a problem with them there.
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March 2019 by Misty Gambrel
Shiva is one of the best guys around. He always friendly and generally a stand up guy. The store is clean and the service is great! Our family stops there daily....don't judge that, lol. Thanks Shiva for being so awesome!
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March 2019 by Finley Gambrel
Great customer service, the night time guy Shiva, is as honest as they come! I once dropped $900 in the store, Shiva made a point to catch me when I went back in a few days later and return every last dollar! (I didn't realize I had lost it) The man speaks several languages and is always friendly to everyone who enters! STARMART has a awesome employee in this guy!
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March 2019 by brandon rimer
Guy shorted me money then gave me a huge attitude when I asked him about it extremely poor service I wanted to speak to a manager but couldn't get in contact with one they will be losing a neighborhood customer plus the rest of my family because of this....disquating night service.....day service is amazing tho
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December 2017 by Samuel Cook
Most excellent staff, always helpful and courteous. Especially Shiva!!!
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May 2017 by Super herogotime Superhero go time
I went go their
