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January 2024 by P i p e r
Each time I visit Mister Car wash, the employees are always so helpful and so kind. I had a billing issue at one point (no fault to the local car wash, it was a corporate billing issue), however the manager here in Cove (Marissa) took it upon herself to contact corporate and fix my billing issue, she also upgraded my wash at no charge and provided a card for a future free upgrade as well. This was an amazing experience and will always be a customer of Mister if this is the customer service I’ll receive. Thank you Marissa, thank you Cove Mister employees! You are appreciated, remember that!
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November 2023 by Cyrus S.
Dont waste your money here. I work construction and I needed to wash my truck. Yes it was a mess but not what one would call excessively muddy just driven down a dirt road during bad weather. They refused to wash my truck. Why am I paying for a membership if I have to wash my own truck before I take my truck to the car wash I went down over to Go Car wash down the road no questions asked actually had a gentleman tell me hes loves pressure washing dirty wheel wells. Odd thing to love but outstanding service. Signed up for a membership same day. Screw Mister wash
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November 2023 by Cailyn Scott
I just had a horrible experience at this car wash! The workers had an attitude. If I’m spending my hard earned money somewhere I should be treated with respect. Don’t worry I won’t ever be back here. These employees need to learn how to treat customers better
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November 2023 by Leanna Garner
I am a Mister Car Wash Unlimited Wash Club member and today I had the most unpleasant and negative experience at this Copperas Cove location today with the unprofessional worker Marissa! I don’t understand how you are allowed to talk to a customer as if you were bullying me to do as you say!You’re in a customer service position and if you lack the most essential skill to be respectful you should not represent the company.Also, when I went to ask for the Regional Manager name and contact information she told me she doesn’t have it! This is so unprofessional and unacceptable. I am waiting for a response from the manager and/or company because I will tell EVERYONE NOT to patronize this establishment until she is re-trained!
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October 2023 by Leanna G.
I am a Mister Car Wash Unlimited Wash Club member and today I had the most unpleasant and negative experience at this Copperas Cove location today with the unprofessional worker Marissa! I don't understand how you are allowed to talk to a customer as if you were bullying me to do as you say!You're in a customer service position and if you lack the most essential skill to be respectful you should not represent the company.Also, when I went to ask for the Regional Manager name and contact information she told me she doesn't have it! This is so unprofessional and unacceptable. I am waiting for a response from the manager and/or company because I will tell EVERYONE NOT to patronize this establishment until she is re-trained!
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September 2023 by Marcos Grove
The wash was good, vacuums work well. But the person at the pay station asked for a tip, he didn't do anything. Tips are for going above the standard not because you stood there and asked if i wanted to become a member
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September 2023 by Isaias Velazquez
I have been a member for almost a year now, and as time has past ur car wash and personal have really deterated, personal has gotten lazy don't care about the customer, u guys have forgotten who got u were ur at, [ the customer] and go hire people that don't care at all. To much to list. Now ur car wash system, not soapy like when I first started come here nor is the wax nor tire polish Work well, this location sucks all together, thinking about changing to galaxy car wash unless u change personal or improve it. And improve ur car wash system as well.Service: Vacuuming
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September 2023 by Omg It’s Lei
Not consistent. It seems their soap solution is watered down and the wax is thin compared to the mister Carwash on post. If you have post access it’s worth the extra mileage to go on post.
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August 2023 by Kristine Johnson
I have been having a membership for over a year now. I love it! Great price to wash and vacuum my truck unlimited monthly.
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August 2023 by Iris Williams
I love Mister Car Wash. I've used it in Abilene, Lubbock, Austin. Georgetown and Copperas Cove. The one on 101 north of IH 14th WEST is on base and should be noted for Google searches
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July 2023 by Chris
Small entry and exit small vacuum lot as well. Clean and gets vehicle clean however staff never offers detail wipes and when asked they act as if it's a trivial question.
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July 2023 by WandaDavid Moore
So convenient to go everyday if needed, had an issue but one of the manager’s took care of me quickly, I regret I didn’t get her name. Try it
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June 2023 by Frank Fernandez
Seems like this place just keeps getting worse broke my hubcaps a couple of times scratch my wife rims on her Buick encore might be changing car wash to to this other one here in copperas cove by the way this is a Mister car Wash in the one on Stan schlueter seems to do a whole lot better I talk to a manager there a heavyset girl with she said they couldn't do nothing about it and I find that to be wrong they should at least try to work think I am a family are switching over to Galaxy carwash
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June 2023 by Cutie Patootie
Been going to here since I was a litteraly a child, I’ve been here long enough to remember when it use to be red instead of Gray, and the El Corral use to be the small building that is now Good burgers, loyal customer, they do me right every time??Services: Polishing
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May 2023 by Russell Goad
Over this paste few weeks some of the scri brushes aren't working. Bug spray application is a joke. Shades were removed and haven't been replaced. Hot summer is close by.
