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November 2023 by Jennifer Stembridge
Nobody was there when we dropped off or picked up. The truck was absolutely filthy and had to be swept out before we could even begin to load. The ac in the truck didn’t work. We tried to contact the location and nobody answered. Highly do not recommend renting from this location. We filed a formal complaint through U-Haul. We have rented from numerous locations in the past and this was by far the worst U-Haul we have ever experienced.
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June 2023 by Miguel Barahona
Quick, straight to the point.
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May 2023 by Todd Porter
Maybe some other time.these peoples attitudes makes me want to become a serial killer
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March 2023 by JA A
The gentleman was quite a character. He was rude to the customer prior to me and to me as well. The store opens at 10 and he was also late to open. He runs a Uhaul and liquor Store side by side with poor customer service. I turned my vehicle in within 3 hours and I received my bill 5 hours later with a cleaning charge of $25.
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March 2023 by William Kn
Pretty easy got everything I needed done nice people.
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September 2022 by G&H B
Great guys. Great service!
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July 2022 by Jay Robinson
Great experience. The rep was cool as a fan. I hope I have a reason to work with him in the future. I'll see him again after he wins the lottery and shares the winnings with me! He'll know who I am, especially after guessing such a unique name!
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September 2021 by Randolph Munoz
This guy is awesome
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December 2020 by MARKESHA GOODNER
Nice and very friendly
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July 2019 by Codi S.
Over charged me
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March 2018 by Wrongway Jackson & Friends
The only uhaul in the country that opens at 10, instead of 7? Rude and slow customer service. Its attached to a liquor store, and 1 person runs both businesses. Obviously, the customers are not priority.
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April 2017 by Daniel M.
So this just happened!! To ANYONE looking to rent a Uhaul, do not rent from Uhaul 190 storage and rentals. The man who is the owner or operator is one of the most blatantly rude, ignorant, unapologetic person I have spoken to in a very long time! AND don't even think of asking if he offers a Military discount! I quote "Why are y'all always begging for s***** When a simple no would have sufficed ! Then to go on a political rant about how he was a janitor, a police man and he doesn't get discounts for that!! To place a cherry on top proceeds to say his Father was in the Air Force for 20+ years and died of agent orange and he and his siblings used his VA benefits to go to school!! So clearly sir you HAVE benefited from your Father's Service and you did not consider that "begging". Yet you behaved in such a shameful way towards a simple yes or no question. 1905 E Business HWY 190 Copperas Cove Texas 76522 254 547 5612
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February 2017 by Christine Baker
I thought the guy was great. He helped us get the truck we needed quickly. He laughed and joked with us during the paperwork so it wasn't so bad. We appreciated his customer service skills.
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October 2016 by Shane Balasinghe
If the door say y'all open at 9AM then open at that time!! Or leave a note on the door saying otherwise.
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August 2016 by sariah with wolf girl
We waited twenty minutes for him to acknowledge us. He was a butthole.
