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February 2024 by George w dixon iii
This is a great self storage space
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September 2023 by Robert Morell
Just rented a u haul truck and it took them 10 minutes and I was out the door. The women in the front Deandra and Brenda their amazing very professional and made sure everything was on point and made sure I got everything I needed, highly recommended.
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July 2023 by Google user
CLEARLY notify your customers that if they don’t show up within 5-10 minutes of the start of the reservation this location will cancel it, even if it’s not busy that day. I arrived within the hour to pick up and was told my reservation was cancelled, then the worker didn’t offer any remedy just said it was cancelled and stared at me. I had to ask if it was still available or if I could even get a rental. It appears that this location cares more about delivering their own “justice” for people arriving “late” than helping make sure customers are leaving with a product. If you want a stress free U-Haul experience show up super early or pick somewhere else. The truck was in good condition, and the drop off experience with a different person went well. With the new medians in Cove this location is only accessible going westbound.
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June 2023 by Jessica Gardner
CLEARLY notify your customers that if they don’t show up within 5-10 minutes of the start of the reservation this location will cancel it, even if it’s not busy that day. I arrived within the hour to pick up and was told my reservation was cancelled, then the worker didn’t offer any remedy just said it was cancelled and stared at me. I had to ask if it was still available or if I could even get a rental. It appears that this location cares more about delivering their own “justice” for people arriving “late” than helping make sure customers are leaving with a product. If you want a stress free U-Haul experience show up super early or pick somewhere else.The truck was in good condition, and the drop off experience with a different person went well. With the new medians in Cove this location is only accessible going westbound.
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June 2023 by Sir Wolfie
The guy running the office was amazing. We had a little trouble finding our truck at first but he got us set up and on our way
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May 2023 by Jin Hiryu
Been here a few times, employees are nice, and are dilligent
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May 2023 by marcus horn
Awesome staff !!!!This facility always goes the extra mile.
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May 2023 by Elizabeth
WORST STAFF EVER!!! MAJOR ISSUES HERE, THEY NEED NEW MANAGER AND STAFF ALTOGETHER ?
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April 2023 by Todd Porter
Great storage for the money and 24 hr access although it is $10 extra per month it is convenient .I hit them low for pulling a 27' truck we had reserved 7 days in advance for essentially no valid reason,then offering g a 17' when we showed up which was also not available.
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March 2023 by Axel Bartle
Worker there was extremely helpful and friendly
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October 2022 by Gary Maier (Rancher M)
Great service. Wonderful friendly and helpful people.
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September 2022 by Dominique Hendrich
So something messed up with our transaction and I was pretty up set but ms Amanda. Was working diligently to fix the problem and she worked with me . By the end of the transaction I was not upset any more ! She had very good people skills
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September 2022 by Ad Tabb
Great staff, easy transactions
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April 2022 by M. Francois
Always A Pleasure Doing Business With U-Haul @ Copperas Cove, Texas!!
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April 2022 by Nikki
The people were very nice and made the process quick and easy
