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September 2023 by Robert B.
I have a problem with a business that is supposed to open up at 8:30am, and he doesn't ever show up until PAST 9am! Absolutely ridiculous and extremely unprofessional. This guy should be fired or lose his ability to represent interstate if he's the franchise owner.
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August 2023 by Salvador Solis
Took my battery back for warranty exchange and it was a very easy process.
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June 2023 by Shawn Rogers
Always helpful and nice service.
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April 2023 by Cam
After class, my car would not start. I was parked on a street that’s not on campus, which campus police does not service. Officer still came out & immediately knew it was my battery. He noticed it was purchased from Interstate Batteries & suggested I call them. I did. Zach answered the phone- told him my situation cliff not version; he confirmed they had one battery left & they closed at 6:30pm. And that they don’t roadside/delivery - which was fine. I called my insurance roadside service and it was a 40 minute wait; luckily a fellow resident was passing by, gave me a jump. I high tailed it to IB’s. Called Zach to get directions (never been to Corinth) to let him know I was On my way!, he said you are good we stop service at 6:20pm., and you should make it. I did. I called Zach from outside, he saw me and came out; he checked my battery, confirmed it was dead & it was still under warranty. He replaced it in less than 15 minutes. No charge. I offered to tip him, and he said I was good; he refused it. I was persistent; he refused.He assured me that it was all me that did all the “work” and all he did was replace the battery.Zach thank you for being helpful, patient and teaching me about Corinth. I’ll be back.
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November 2022 by Chris Brock
Interstate store $170.00 Costco $107.So, I go into that store at 3:50 yesterday , not realizing that it closed at 4:00. I told the young man at the counter I needed a battery for my vehicle. He looked annoyed and found me a battery on the shelf that was $164.00. I asked him to install it for me, because I had a dead battery on my car in the parking lot.( I had left it running just in case"). He told me "No, We close at 4:00. I asked him again to give me hand, He flatly told me "No." I looked at him and the price on the battery and told him to forget it and that I was going to Costco, which I knew was cheaper. As I walked out the door I told him that his was really lousy customer service. He said. "Sorry" I shot back back "No you'r not." to which he replied , "Your right.". The exact same Costco battery was$ 107.00 .
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August 2022 by Gerry Buchanan
I have a battery for my RV less than 6 months old. It bloated and doesn’t hold a charge. They would not warranty it saying that it didn’t fail any of the tests. It doesn’t matter. It’s visually bad and doesn’t hold a charge. All they need to do is warranty it. I would not recommend this store at all.It doesn’t take super powers to tell if it’s bad or not. The kid that says he’s the manager is not a manager. A good manager would’ve tried to help. He tried to sell me another battery because I didn’t have time to wait. I’m leaving tomorrow and needed it today. Walmart has better customer service and batteries.
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May 2022 by Sunny D.
Couldn't be happier with the service at this Interstate All Battery Center! Grayson was a tremendous amount of help when I came in for a battery check. After my battery tested bad, he presented me with options/comparisons and installed my new battery with finesse! Thank you Grayson!
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December 2021 by Jackson S.
Very nice staff - was able to drop off some batteries for recycle. Very quick and professional
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October 2021 by D V
Watch out for miss stated warranty.I bought a 12 volt deep cycle AGM battery end of last summer with what I thought was 36 month warranty. It failed and went to 0 volts. Returned to store and was advised out of warranty. $160 dollars down the drain. Next battery will have the warranty and it will not be Interstate.
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September 2021 by Tim R
Great place to get batteries - they have a great selection (and much more than just car/truck batteries) and their customer service is awesome. Came here to get a new car battery - they swapped out the old battery with the new and took care of disposing of the new battery. Also came here to get a new battery for my car's key fob - they offered to swap the battery out for me. I've also bought rechargable AA batteries here. It's become my go-to place when I need batteries - I just wish they were open in the evenings.
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July 2021 by Tim Ramsey
Great place to get batteries - they have a great selection (and much more than just car/truck batteries) and their customer service is awesome. Came here to get a new car battery - they swapped out the old battery with the new and took care of disposing of the new battery. Also came here to get a new battery for my car's key fob - they offered to swap the battery out for me. I've also bought rechargable AA batteries here. It's become my go-to place when I need batteries - I just wish they were open in the evenings.
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December 2020 by David Buckley
I was treated so good by Don and the staff. Don came out and offered to pull the 2 batteries out of the back my vehicle. He went over and above and took time to answer all my questions. I would definitely recommend them and buy from them!
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October 2020 by Blake Howe
Any time I need a battery, I go to this place. Today it was to get my car battery replaced. They are always awesome, helpful, and awesome to deal with. It's worth it to go here for batterys anytime your need arises. Thank you for the excellent value and service you guys always deliver.
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October 2020 by Ray Stefl
The young guy with the curly hair, knew what he was doing. Super-friendly
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July 2020 by Beginning A.
Terrible service. Went to see if they could check a battery for a mobility scooter. Guy said he cant. Didnt know how. Went to Batteries plus, did it and with a smile. This guy acted as if we are inconveniencing him by even asking. Well, they wont get any business with these attitudes. #interstebatteries #badcustomerservice #businessfail
