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September 2023 by michael hand
Uhaul rep is never here and is very rude!!!
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June 2023 by Trizzie Tran
First off, the owner of the location wasn't even at the office at the time of the reservation. We made numerous calls to multiple U-Haul numbers, almost all of which went to voicemail. We ended up waiting an extra 30 minutes past our reservation time with no information on where the owner was or if there even was an owner. Once she showed up late, she was extremely unprofessional, explaining that all of her phones were uncharged hence why she hadn't responded. She went through the paperwork and mumbled the things we were supposed to be informed of. We eventually got everything figured out and walked out to the truck. Upon inspection, we noticed pieces of rotten fried chicken in the truck bed and some of the bones. On top of all of this, we were charged an extra $20 for returning it after 7 PM which would have been nice to have been told. The whole experience was ridiculous. I would not recommend this location, or even U-Haul, ever.
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March 2023 by Elizabeth Dekneef
We had a online order not go through for some reason and needed a 10ft truck quickly.This u haul dealer the customer rep lady in office there went above beyound great help got us that truck the evening we needed it!???☺? thank you so much.
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March 2023 by Joey DeVita
U-Haul was awesome I did contactless on the app but was my first time using the app. Had to extend my time which Was little hard on the app but was able to figure it out. Pickup location The manager and her two staff that were there were super helpful and she also helped me with extra stuff that I honestly didn’t know I ordered but took it off for me . Also she came out with me to make sure everything was good. I will definitely come back to her again. Also small business but I rather deal with smaller local companies. Keep my money local.
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October 2022 by Hugh Pierson
Needed a small amount of storage to supplement what I have in my RV. Obviously I retired from the wrong business because Everywhere I went it was $55 and higher for a 5 x 5 space. And then they wanted you to buy insurance. I was about to give up when I stopped at UHaul. Didn't know they also had storage. They were friendly, had decent security and for $32 a month had one 5 x 5 x 8 space available. I'm a happy customer. And no addon upsells required.
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September 2022 by Catessa Perry
Very small location. Ran by one person (it seems). Slow and not very friendly.
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July 2022 by Jimmer Kerlin
Yvonne helped me.She was amazing! Super helpful. I'm not very savvy online and I messed the order up and she fixed everything.Great asset to this store!Thank you, Yvonne!
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March 2022 by Jim Pierson
Needed a small amount of storage to supplement what I have in my RV. Obviously I retired from the wrong business because Everywhere I went it was $55 and higher for a 5 x 5 space. And then they wanted you to buy insurance. I was about to give up when I stopped at UHaul. Didn't know they also had storage. They were friendly, had decent security and for $32 a month had one 5 x 5 x 8 space available. I'm a happy customer. And no addon upsells required.
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November 2021 by Tristen Head
Worker was very rude. She was supposed to send a link to take care fo everything online and only sent a link for a drivers license. She then got mad because nothing was taken care of online and had to do it in person. We also were supposed to have it for 24hrs, and was told to return by 11:30 pm the same day…
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August 2021 by Jason B.
If I could give negative stars, I would. The lady running the place is either on drugs or she is mentally unstable. As soon as I walked in she berated me verbally for being 5min late. When I came back to drop off the trailer she claimed she was going to charge me more money because I didn't bring the trailer back when she wanted it back, even though I paid for it for 24 hours, and brought it back 2 hours earlier. It was a very bizarre experience
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June 2021 by Brian S.
Extremely racist white trash meth head old lady manager. Will jump out from behind the buildings in broad day light to accuse you of stealing stuff. She doesn't identify herself as the manager. She just gets extremely confrontational and rude asking what you are doing there... She uses false imprisonments (won't let you out of the gate) until you prove that you are allowed to be there. Then she refuses to give the owners contact info to file a complaint. My storage unit leaks more water than the titanic. Gate works 50 percent of the time. And this place isn't even cheap!!! It's over priced for what you get. Avoid at all costs. Lots of nicer places really close to it.
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October 2020 by eduardo garcia
My experience was real bad,the lady that works there wasn't friendly at all
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September 2020 by Brandon McGehee
Great experience. Lady in the front was very nice and helpful. Would recommend.
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May 2020 by Eric Freedman
Drove all the way here for moving blankets after talking to someone on the phone and getting a quote. Only to get here and them being closed due to COVID. Listen I get that you are closed but why would I have called to get blankets if I didn’t need them today... horrible customer service
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April 2020 by PEP P
Very satisfied with U-haul
