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October 2025 by Shay Patterson
Kyah and Jennifer were great. They were attentive, kind, and explained everything step-by-step. Very pleased!!
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October 2025 by Garrett G
I’ve rented several spaces here and not been pushed to post a 5 star review before getting my unit. On top of that the unit was booked online and was booked as a first floor. I was given a second floor and when I alerted them they wanted to change the price higher. I let them know to cancel this transaction and I sure hope they did since I’ve not taken possession of the unit at the online price I agreed too.
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October 2025 by Rick Hakes
Great service and happy people
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October 2025 by Hunter Howard
Be careful with this location. I have had nothing but issues on funds and deception with them.
1. Filled out a reservation online and was asked for a move in date. I was called daily while still 6 days out from the move in date. So I took a call. They went ahead and got me set up by taking my payment information. Well they charged me then and started my lease date after that call.
2. When they took the funds, they took a full month amount of $120, plus $30 for activation of the account then another $20 for insurance from them for $171 total. There was a first months free promotion when signing up. Went into the office and the gentleman ended up fixing things and rolled over the excess charges to a credit for the account and gave me the next month free.
3. Then at the point of talking with the gentlemen in the office and getting things worked out, I was set up for auto draft. This was not set up and on one of my visits I was locked out and asked to visit the office. Went to the office and autodraft was not set up. So I was charged a activation fee to get me back in the gate.
4. Then after 4 months I was charge $230 out of the clear blue. Went into the office to talk with them and was told I was mailed a letter for the rate changes. Nothing I could dispute according to the office manager.
Things to note about this company before choosing:
- They do not Email or SMS message you anything. They only rely on Snail Mail. Out of date with times.
- You can not set up auto draft online so you will have to rely on them to do this.
- If you move addresses, make sure they know at all times where you are if you want any communication
- They recently put make up on a pig and repainted the place.
- They will call you like crazy to get you in the door, just to take your money as they please to rack up more charges.
-Hands down worst experience I have ever had with a storage unit rental.
****If it were for that the place is clean I would have gave 1 star
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October 2025 by Charlotte Cook
Ist problem was buying their funny made lock that I'm pretty sure they have a master key to unlock it. I purchased my unit right around the 1st of June 2025; while moving my things out I noticed that I was missing things and some boxes had been opened but could tell that they tried to put tape back like it was, after taking my things to my new place, I noticed that my bathroom decor, such as aluminum trashcan toilet bowl brush cleaner and holder, toothbrush holder, soap dispenser with matching tray that holds it, living room decor, such as huge glass floor vase that is almost taller than me; things that you wouldn't notice right off, especially if it isn't what you're going to your unit for but the glass vase was in front to the side. Again, if it's not what you're visiting your unit for you won't notice it right away.
They sent me an email saying that I would get a $100 gift card for a good review; I wrote one thinking well it could buy back some of my items stolen. I never received it.
If you can't use your own Locks, DON'T RENT FROM THEM! It's obvious why they want you to buy theirs.
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October 2025 by Karen Green
I had the best customer service with her. Tod bad she is only here for a couple of weeks. She has been the most helpful since new owner came in
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October 2025 by Sophia Sproat
Lennet is really cool and she does a lot around here and keeps the place nice and clean 5 stars!
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October 2025 by David Sproat
Lennet is really cool. She is on top of things!!!
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October 2025 by Mike Branch
Lynette was great!
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October 2025 by Cory Bacchus
Lynette was great!! Super nice and very helpful..great service!!
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October 2025 by Ms. C
Lanette was great! She had great customer service and was friendly and knowledgeable
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October 2025 by Stephanie Reid
Lynnette was amazing! She was helpful and answered all my questions. I definitely plan to rent a storage place here! Felt very family friendly.
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October 2025 by Shawn Stokeds
Kyah& Devae was a great help! They were so good that I got a storage just because of their attitude!
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September 2025 by Christi Medlock
Great staff. Very easy process. Highly recommend
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September 2025 by Kevin Green
I was very appreciative of the service I received from Dorris and Cameron today. Even though they were on their lunch break, they took the liberty to still assist me with enabling auto pay for future payments. The little things matter. Thank you!
