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May 2025 by Randy Winter
Complete sham! Website leads you to believe that you have a chance and then they want huge down payment and a charge to your insurance to 500 deductible on comp and collision. Steer clear unless you want a business that's not there to help people that are in need for a better situation in life. Kristian was solid! The rest, managers, etc... are crap!!!!!
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October 2024 by DIANA VELASCO
James was amazing i will be using him from now on for any cars in the future. He was not a pushy salesman. Made sure I was happy. And I was getting exactly what I wanted showed me around and gave me the best deal.I recommend him a 100%
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August 2024 by jonathan cervantes
Jaymes did a great job and helped me get my vehicle fast.
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August 2024 by Monica Hernandez
Mr. James DeLaGarza, was very helpful to our needs. Understood our situation and got us in a good deal. Explain everything to the point were we Understood.
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August 2024 by Ashley Ramirez
Good experience with the guy that helped us. Worked with us and got us what we needed. Thanks again Jaymes!
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August 2024 by Tiffany Miller Camacho
Jaymes was amazing and did a great job helping me today!!
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July 2024 by Jonathan De Leon
Great service and very helpful and professional, Jaymes De LA Garza got it done
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July 2024 by westin collins
Very helpful very quick
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December 2023 by Leo G.
Dropped off my vehicle yesterday at the scheduled appt time. I was told when dropping it off it would take 7-10 business days to even get looked at. What kind of practice is this? This is poor planning! What is the point of a schedule appointment if you are not even going to look at the vehicle for 7-10 days. We have lives, we work. Then you dont offer loaners? I will never bring my vehicle to this place again. This has made me never want to buy a vehicle at this location ever again!
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September 2023 by Ann G.
i purchased a Honda crv there in nov2022. I am a senior citizen and they took advantage of my trusting nature. They asked me to sign paperwork stating they gave me the car fax, which was a lie, among other things that are crooked. The salesman couldn't even look me in the eye when I left. I wasn't given time to read anything before signing. I was extremely disappointed in the car, the dealership, and the salesman. Don't ever trust them to be fair. Honesty is just not how they roll. They should be ashamed.
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February 2023 by I P.
My GMC truck needed to have a couple sensors changed. I've had it done before, and it takes about an hour. I phoned the dealership on Saturday, and made an appointment for the following Monday. I told the call taker that I would be waiting there while the work was done. When I arrived on Monday, it was revealed to me that my 'so called' appointment was only to 'talk' to a service advisor, David Flores! He informed me that my only choice was to drop my vehicle off there, for THREE TO FIVE DAYS! That is obviously completely out if the question, as I am camped 30 miles away, and no loaner vehicle was possible! I went on the dealership website, and read all the glowing reviews! But there is no possible way to add your own reviews. Obviously, they only print favourable reviews, many of which appear fake. I told them that I would wait as long as it takes to make a guaranteed appointment, but was told that was not possible. Of course, I will never visit that business again, and suggest you may want to look elsewhere for your service needs. They were polite, but that doesn't get any work done.
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April 2022 by Nichole A.
If I could give zero stars, I would. The staff when I initially bought my vehicle (in 2020) was very friendly and forthcoming, but once my vehicle was paid for and signed I was thrown to the side. The person who referred me never got their bird dog; I think what they do is just pass it along to their friends or family. When I had an issue with my vehicle and took it in they were able to fix one of the problems I had, but were unable to figure out what was wrong with my second issue. Mind you i took my vehicle in Jan. 2021. When I learned a lot of people were having issues with the same model/year vehicle I called to let them know. What they weren't able to figure out, Port Lavaca knew right away what needed to be done with my uncles Denali. He told me at Easter and I called Autonation today and I was told my car was already out of warranty (by 4000 miles)and said nothing could be done. Incompetent staff, long wait times, and once you sign they could care less. I would go else where.
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July 2021 by Elda Reyes
Went in for oil change on several occasions and they take forever even though I scheduled an appointment. I dislike their customer service, they never have record of the service they did on my Cadillac. Also took in the caddy for a recall repair and again they took forever even though I had an appointment and they had told me it would only take 30 min. I lost it after all that.
