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March 2024 by SiCaRa
I highly recommend Erica Ramos she goes above and beyond for our clients. She was so kind in making sure I no only got the deal I wanted in turning in my lease but I got even more than I was expecting in return. Honestly, if you want someone who truly cares about you and appreciates the value of your vehicle go visit Erica! There was one more thing I needed to sign that I signed signature a.k.a. a.k.a. more money than you thought.
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March 2024 by Kelly Griffith
Kristina is the go to girl when purchasing a car!
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March 2024 by Cole SEGREST
My experience was 5 star. Auto Nation USA took care of us.
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March 2024 by Frank Rios
I had a great experience at AutoNation USA. I highly recommend talking to Chris (General Manager), Erica (Vehicle Acquisition Specialist), and Lydia. They are very fair and genuine people!
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March 2024 by dave n
We purchased a used truck. It is in perfect condition. We found out about it before they got it prepped for sale. I was surprised to see the long the list of items they were planning to do to get the truck ready. Very impressive.Even more impressive was the customer service we got before and after the sale by Elizabeth. She was extremely knowledgeable and professional yet also very personable.Purchased a different truck from Auto Nation back in 2015 and that was a very positive experience also. Great company. Will do business with them in the future should the need arise.We will definitely ask for Elizabeth if at this location. She was great.ThanksMelinda and Dave
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March 2024 by Jason Victor
Awsome people
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March 2024 by Zuriel Rodriguez
Erica and Mary Lee were great they gave me the best offer in the market for my car. They were honest and knowledgeable when it came to all the paperwork that the transaction required. Thank you!
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March 2024 by Cricket No
The car is great, the salesman was sweet, if a bit young, but IT TOOK FOUR MONTHS TO GET MY PLATES. Texas law states they must get your plates to you within 45 days. Yes, I put a complaint in with the county, but honestly I suspect that they didn't even have the title cleared into their name before they sold me the car.Just, buyer be ware.
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March 2024 by Raúl Morales
We so our vehicle here this week and it was a painless process! Excellent customer service and received our payment promptly.
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March 2024 by Tiffany Harris
Larry Padilla worked his magic and got me what I wanted for my car. If you need to sell your car he is the man to go too!! Thank you Larry for all your hard work.
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March 2024 by Chris Melton
Very easy and pain free process. I sold my car in under 2 hours. Alan was very helpful and honest about the whole process.
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March 2024 by Halee Barksdale
My experience was amazing and I left with a great vehicle for my family and I. Special shout out to Elizabeth for going the extra mile to make sure my vehicle fit my needs and wants while making me feel welcomed and comfortable.
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March 2024 by Jesse Reyes
Good service and friendly. Kristy really helped us. Her knowledge and experience is an advantage for AutoNation. Keep rocking on. Oh, and the coffee is good.
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March 2024 by Jerry Johnson
These guys are great! Highly recommend! Very fair/courteous. Will shop for my next car at AutoNation USA
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March 2024 by Hunter Heart
I have purchased many vehicles over the years with different dealerships and this by far was the worst service.1. Truck listed online at 74,706 miles. Actual miles upon arrival 83,500 miles (8,794 miles more). I asked about this. They couldn't explain the major jump and why. We were misled and disappointed. They barely would budge on price and was only able to get price down $500 for a refund check which took over a month to receive after numerous check up calls .2. We drove over 2.5 hours to come see the truck. We asked if any dents or issues. Of course there was one on the back tail gate upon arrival. Car salesman said he didn't see it...3. They say on their site and while on hold phone recordings that they pride themselves in cleaning the vehicle etc. Except this truck smelled like a total ash tray when we first purchased it. After I wiped everything down, the smell was gone. Phew that was hard......4. Refund check took over a month to receive. We were told that evening while purchasing the truck, that it would be mailed out asap with overnight shipping. We got you... Sure.. After I called to check up on it 1 week later, 2 weeks later, 3 weeks later. Different employee each time telling me they will get it out and update me. Never an update from anyone.5. License plate arrived after my temporary expired. I had to call them about this two days before my tags expired and the lady said it was just shipped out. I realized later from the tracking info that it was shipped out 15 minutes after my phone call. UPS was just a few minutes down the street. So they forgot to ship my plates...6. I did not feel like they were honest at all. No one ever followed up with me. (Finance Dept., Salesman, and even the manager).For whomever looks at a vehicle here, be sure to check the mileage and everything and be on them if they promise a refund check amount for any issue you find and also follow up about your tags regularly.