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February 2024 by Katharine Henkel
Joshua Mican—- get a new manager Auto Zone! I ordered a $132. part—supposed to come in Tuesday. Nope, not in & no call to save me a trip to pick it up. Next it’s supposed to come in Thursday—-same experience. But, the icing on the cake was the way Joshua Mican treated an old man in the store. Apparently the old man had been similarly inconvenienced and was complaining. Mr. Mican had NO sympathy whatsoever and made his indifference clear. Another female employee seemed to follow the “leader”. I said to the old man, “The disappointment would be a little easier to take if the employees acted a little sorry abour inconveniencing you.!”Mr. Macan then gave me attitude—at one point he said he had apologized to the man; however IF he did it only adds to the sting when the apology is CLEARLY not heartfelt.I guess you can guess, I’m never going back there!
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January 2024 by Sandra Chadwell
Wanted To Recognize GreaT! Customer! Serv. To Janet G. At Staples location in Corpus Christi TXFr Her Continued Support ? an Patience on several Of my Car Malfunction situations ? Janet Thank you!
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January 2024 by Madison Stringer
I went to Autozone because my headlight was out. Special shoutout to the woman who assisted me!! Her name wasn't on the reciept but I wish it was!! She helped me find the bulb I needed and installed it for me in below freezing weather. 10/10 service!! Very appreciated!!
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January 2024 by Christopher Ransom
Good service. Help with my needs promptly.
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December 2023 by Juan Luna
Hats off to Josh Mican ?Went in for a spark plug and got the RED CARPET treatment, Josh went above and beyond his ability to give GREAT customer service to me. Had me in and out in 10 minutes. TY Josh for all you efforts, you make Auto Zone ?
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September 2023 by marion dobie
Joshua was amazing and very knowledgeable of his productsAnd extremely helpful I will be returning as a happy customer!
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June 2023 by Alex Rodriguez
Hands down the best experience I’ve ever had at a VatoZone. I can’t recall the lady that helped me or the managers name but they were both top notch. I originally planned to buy just wipers and an inside air filter and both employees went above and beyond by replacing both for me on the spot.
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April 2023 by Eleanor Cristiano
Called ahead to see if they could assist me to change my battery since Sam’s Club was not very understanding or helpful. Richard was professional, understanding and helpful. Quick and easy to change my battery. Truely gained my business. Thank you Richard.
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April 2023 by Pam G.
I went to AutoZone to get a new battery for my car and was waited on by Joshua Mican, the store manager. My battery terminals were corroded but because they did not carry those kind of terminals, he cleaned them to where they looked like new again. He was very helpful , kind and professional! I tried to tip him because of all the extra work he had to do and he wouldn't even take the tip. Thank you Joshua! Your excellent customer service will definitely keep me as a customer!
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March 2023 by Genesis Vela
Super efficient and understanding of my situation. Even had Richard work on my car immediately after realizing the problem and got it working again!
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March 2023 by Doris “Dee” Thomas
Prices are getting out of control but staff was friendly.
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February 2023 by LAURA ENRIQUEZ
Excellent service today from the Store Manager at 4113 S. Staples St, Corpus Christi, TX 78411. My Chevy Equinox was making a really loud screeching noise. After several misdiagnoses from other places, the manager quickly determined what was causing the sound. He was able to patiently fix the issue. THANK YOU AGAIN FOR EXCELLENT CUSTOMER SERVICE!!!! PROUD CUSTOMER
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November 2022 by Nicholette Bartlett
Thank you Amanda for all of your help today! While you were assisting me you had someone on the phone and someone waiting to talk to you, and you handled it all so smoothly and quickly helped all 3 of us. She went above and beyond today and her hard work and great customer service did not go unnoticed.
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November 2022 by Nikki Almeida
Thank you Amanda for all of your help today! While you were assisting me you had someone on the phone and someone waiting to talk to you, and you handled it all so smoothly and quickly helped all 3 of us. She went above and beyond today and her hard work and great customer service did not go unnoticed.
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October 2022 by Minga Valadez
Joshua ,( store manager) was the best. My horn needed to be revived. His patience and hard work paid off. Was finally able to pass my inspection. Have a great weekend you patient being. Enjoy lunch.
