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November 2023 by jose martinez
Autozone Store 1416 provided me with excellent service. They gave me a full refund on a part that poorly made by the manufacturer. I’m beyond satisfied.
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September 2023 by Gary F MacGregor
Very helpful and friendly staff
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May 2023 by Kiara Ortiz
They are awesome great customer service!
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May 2023 by Lisa Mosley
The gentleman that helped me was very knowledgeable and eager to help me with my problem. Highly recommend this store for women or anyone with limited knowledge of vehicles, parts, etc...
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April 2023 by Magdalena Davis
A big thank you to the employee named Julian for being courteous, helpful, patient and kind to a 75 year old woman.
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October 2022 by Denise Garcia
Battery wasn't as powerful as it used to be. Kind of dragging when we started the truck. Went in, purchased it, & the gentleman installed the new one. All in less than 15 min. Amazing. Kudos to them for their swift & courteous service!
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October 2022 by Robin smith-barry
It was the worst service. As I entered the store an employee walked out the door and I waited about 5 minutes in the store for an employee to show up and no one did. The one that went out the front door I didn't even see around outside when I left to go to another store.
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September 2022 by Shell G
Sometimes very helpful and sometimes not. Depends on who is working.
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April 2022 by Naomi Silverman
Came to this AutoZone with jeep engine issues and employee Joseph Ladewig has been absolutely amazing! Super kind, friendly, and helpful in diagnosing the issues and getting us back on the road.
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February 2022 by Deion Boyd
On 1/21/2022 I became immobilized at the 7-11 on 11201 I-37 right before going to work at Spohn Shoreline. Not being to mechanically inclined I didn’t know what to do other than pop the hood and see if anything was visibly damaged. After several minutes passed a guy by the name of JJ Herrera walked up to me and asked to help. He was at the store pumping gas when he noticed my situation and took initiative. He ended up bringing back a good battery which was under warranty that I didn’t even know I had and installed it right there!! Wow!! I ended up saving over $200 for a new battery and made it to my shift at the hospital on time. You guys definitely made a customer for life!
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January 2022 by Rick Rubio
Well again they didn't have what I wanted but they did tell me where I could go and probably find it
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November 2021 by Angela Rochester
Nice employees and very clean store. Answered all my questions and with a good attitude.
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October 2021 by Alfred A Solis III
The parts manager Anita is extremely rude unhelpful and unprofessional I was attempting to make a return and I was told that I could not without a receipt so while I was looking it up she kept making grunting sounds under her breath and then I asked if I could just get a store credit because I was going to purchase more items she then rolled her eyes and began to do it then I found the receipt and showed it to her and told her that I still wanted a store credit she did not listen and issued it back to my acct when I told her thats not what I wanted she started to argue with me and told me I don't listen and that I was rude so I then proceeded to walk to the back of the store to get the items I was going to purchase she then told me to leave the store because I was very rude so I asked her if I was being kicked out she said no So I continued to the look for my items and she yelled across the store that it didn't matter because no one would check me out so I left. I've shopped at orileys auto parts for years and I decided to start shopping with autozone because it's near my house after this I will drive out of my way to orileys auto parts from now on. Store #1416
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September 2021 by James Robling
Real nice employees, very helpful.
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September 2021 by Margie Woodard
Very helpful and very courteous!! Fixed!!
