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January 2024 by Chino Persaud
Very clean rooms quite I like staying here when I'm in
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January 2024 by Tanette Garcia
Nitin took care of us during our stay and was helpful and had great customer service. The rooms were clean and updated. They are currently undergoing a renovation, though our rooms were ready. The only thing to note is the noise from the highway, considering the hotel is right next to it, a white noise machine helps for light sleepers like myself. Overall, a great deal for the price.
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October 2023 by H McMullen
Pillows are throw pillows. Literally, 4 - 20" x 20" pillows on a king bed, that is old as the Ark. Standard pillow cases though. Whenstandard pillows, they gave me 2 more throw pillows because that is all they carry.A sheet for a bed spread.Sink clogged up every time I used it or (or the shower).Bathroom door didn't shut.Room was never cleaned the 3 days I was there.I'm shocked this hotel has a 3.7. Should be a 2.5, at best. If you cancel, they charge you 1 night, otherwise I would have checked out after my first night.Stay elsewhere. Even if it's $20 to $30 more.
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October 2023 by Edward Villanueva
Very good. Manager changed our room, even upgraded to a luxury room; driving up to original room, the adjacent room was occupied by a bunch of guys. They were drinking and smoking right outside the door. We didn't even get off car. Reported to front desk and the changed room without problem.
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September 2023 by Mitzi Davis
First of all…. Do not misunderstand me this place is horrible I mean horrible! Our room had the smell of death in it! And the manager or owner didn’t care! We tried to get another place but it was Labor Day weekend so we had no luck! I will not give any Best Western my money ever again!!! If you are booked at this place do not stay in room 126!!!Rooms: Terrible
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September 2023 by Bonnie Williams
Would not recommend, not up to usual Best Western standards. It was clean, but...the toilet ran, one of the lights over the sink kept flickering on and off, no hooks in bathroom to hang things on, phone cord broken at the handset. Ice machine was broken too. The pool was kept padlocked..it was unlocked for us but the pool was FILTHY. Disappointed.
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July 2023 by Sabas Gonzalez
We stayed one night and it was so good breakfast was good everything go smooth I will go back for
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January 2023 by Bryan Simmons
The price was great....The room was clean....Good water pressure....Plenty of towels and loads of channels on the idiot box.What more does anyone need?
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November 2022 by Joey Broomfield
Great place to stay... I wouldn't stay anywhere else.. Great service and everyone is so nice and quick to help if I had any
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August 2022 by G1800EYmichellep
Great location with easy access to shopping, TAMUCC and restaurants. Our room was clean and the breakfast was good. Overall it was a good place to stay and the value for the room was very good, best rate we could find.
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August 2022 by Abigail Thrailkill
Average hotel. Crack in picture on wall that was covered in blue tape. Not a big deal, just ugly. Shower curtain was stained. Dresser drawer was broken. Lobby was very nice. Everything was pretty clean. Check out at noon which was a bonus.
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August 2022 by AbCepeda
Visited with my wife and one year old son for his first trip to the beach. The rooms are very spacious and almost everything you could need was available. Glad the construction is finally finished. Note: if you are traveling with babies, you WILL need to bring a crib as they do not have any baby sleep accommodations available.
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August 2022 by brent oster
We checked in on a Monday. Parking lot empty. Prepared to go to sleep and the AC was not cold. Called front desk and was told they didn't have another available room. Parking lot still empty but 5 cars. Check in isn't tell 3pm . Was told if transfered to a double queen room. They was a higher price. I paid for two nights. Might one is definitely some BS. I do not recommend this hotel.
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August 2022 by BIANCA WASHINGTON
Overall we had an excellent stay and more than likely would stay here again in the future! The entire staff and customer service was excellent from the time I arrived through checkout! Every staff member was so polite, attentive to our needs and always greeted me with a smile. There were 3 of us in our room, so needing extra towels during our stay was a must and we never went without unlike other hotels we’ve stayed. Initially we had an issue with the ac making noise in our room and we were quickly moved to another room. I would rate the cleanliness of the room an 8 due to the fact that in the first room there were stains on the sofa cushions(looked like spilled drink??) and in our second room the sofa bed still had a used sheet on it otherwise, I would give it a 10 for cleanliness. I always Clorox wipe all of the touched surfaces and the bathroom in a hotel room upon arrival and to my surprise it was perfectly clean unlike other places I’ve stayed. The breakfast has a make your own Texas waffle and other light options along with juices and coffee. The options were perfect for having a light breakfast right before our sporting event. The only thing I would have like was some fresh fruit but that’s just me being picky. Overall excellent stay!
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August 2022 by Jessica T
I was so disappointed in my stay with this hotel. I will say the customer service up front in the office was great. They were very kind and helpful however the first room we had was absolutely awful, I couldn't breathe. We got another room which was much better, I could smell it clean with Clorox but the next morning I could smell a mold/mildewy smell and woke up with my throat irritated. Also woke up to a small roach dead in the bed with me. The breakfast wasn't bad but the fridge must not get very cold because the milk and yogurt were luke warm. I will not be returning here. We got another hotel the next night somewhere else for 20$ more and it was literally like a paradise.
