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March 2024 by Patrick Barrientes
3.5, there is this guy in the office on the left, didn't catch his name but has that little man syndrome, walking all high and mighty, didn't talk to him personally but how he was amongst the employees was just not right in how he said things not what he said. They work and bring in work and deal with the people, have some respect while your in your office with your things. I get it but treat them better. The lady in the front and the lady that helped me was more than helpful, told me alot of details, was a good experience considering.
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March 2024 by Gregory Alvis
Excellent work and professional staff. It was nice getting regular updates via text message
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March 2024 by John Aguirre
Had to return 4 times until work was done correctly. Kayla was apologetic, Good communication But quality of work was very poor. Not sure how durable the repairs will be. But was told we have a lifetime warranty. But will not take our vehicles back to them if another accident happens to any of our vehicles.
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February 2024 by Ellen Wall
They have definitely stood behind the work they have done! Customer service has been excellent.
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February 2024 by Gabriela Berumen
Amazing Experience! Will go back!
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February 2024 by Jennifer McRae
Customer Service is on point!
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February 2024 by cheryl sain
this place is terrible and they lie to you. They fixed my car in the wrong procession. They fixed the body work before they even noticed the mechanical problem which delayed me getting my car back in a timely manner. They also messed my sisters car up and did not fix it right. I have to take my car to another repair shop to get the job done right. Grace acted like she was mad at me because I asked that my car be fixed right. I refuse to take my car there ever again.
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February 2024 by Thelma Johnson
We received excellent service from this location. The staff is very friendly and helpful. They kept us updated on the progress of our vehicle and they were only a text away if we had any questions or concerns. The turn around time for our vehicle was quick and the work done was top notch. It amazes me how they make your vehicle look new again. It was an easy and pleasant experience.
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January 2024 by J R
Amazing job I’m very satisfied with the result
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January 2024 by Lynn Alford
Everything went so smooth and on time.
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January 2024 by Randy Flowers
Outstanding Shop performance. Actual expense total was double the estimate. No pictures confirming added scope where provided.
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January 2024 by Lydia Rodriguez
Insurance of person at fault brought me here... took long for them to start the estimate. After the job, the paint had too much texture to it. Along with other issues. The manager was rude and unprofessional. In the end they offered to redo a part of the paint but their first attempt didn't alow me to trust them with my car again. Horrible experience.
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January 2024 by Jaime Valenzuela
Best place to take your car. Have gone to others and hands down it’s the best place.
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December 2023 by Nelly Olsovsky
Good customer service ?
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December 2023 by Donna James / Milestone Insurance Agency
Caliber did a great job putting my car back together and matching the paint. Grace, my service adviser was amazing and kept me informed the whole time. Definitely recommend.