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February 2024 by Lori Ybarra
Erica at your Calallen location provided us with 5 Star Service! She was very helpful and took the time to really listen and provided us with the new phone my mother was looking for. She went above and beyond to help us with the phone set up and a couple of other things, my mother and I just wanted to say thank you Erica for your great customer service today! We appreciate you! ?
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December 2023 by Ranger Joe
???☺️
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September 2023 by April Glenn
I came to Cricket to get a new Apple iPhone and switch from Qlink wireless the ACP, it was a good experience. The guy working was knowledgeable of the product and helped me a lot. Got the iPhone 11 and I'm happy with it.
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August 2023 by Jessica Chapa-Hernandez
I had the best customer service at this location. Adrian, YOU ROCK!! He was very welcoming and super helpful. I’ve never seen someone multitask by helping three customers at one time.
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August 2023 by Lou
The store was very clean and kept very tidy It has great advertising in the store most phones work perfectly great displays super super fast and efficient customer service from Adrian ????? five stars adrain
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July 2023 by TDandyMusic 1
The Cricket Store in Callelen Texas on Northwest boulevard has horrible customer service. Adrian and Erica were very rude and had no free phones. The signs outside say free phones n they have no free phones. Also they were very very disrespectful and very ugly to us. DONT SHOP THERE PLEASE
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May 2023 by Sandra Rossilli
So I have never had such great customer service as we did yesterday from Ms. Jessica at this store! Not only super friendly but also so helpful & knowledgeable about what questions we had! I live an hour and 20 minutes away from her store but I will definitely make it a point to drive to her when I need any customer service or call her store if I have any questions. Cricket you have a winner with your manager Jessica! I have been with cricket for over 10 years, love the service & now I can actually say the customer service! Thanks again Jessica for helping myself & my daughter get her iPhone 14 max! ❤️
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March 2022 by Deandra Lynette
Excellent Customer Service ☺️
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February 2022 by Santana Rodriguez
Walked in and was greeted with great gesture by Miss Kimberly she was very helpful and very well mannered. The store was very clean and well maintained. I was delighted with my purchase I highly recommend this specific store for new phones. Thank you.
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November 2021 by ytRoberto Alaniz
I left T-Mobile and switched to Cricket today. My experience was delightful. Laura and Shelsea helped me with my phone set up and getting $50 off my bill! Thankful and proud customer of Cricket wireless!
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November 2021 by Ida Aguilar
Just made the switch to Cricket!I'm paying $40 a month for 2 lines! Thank you for helping me sign up with EBB ladies! A special thank you to Laura and Shelby!
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November 2021 by Crystal Telford
Love this Cricket location they helped me with my upgrade and save with EBB! TY Laura and Kim =)
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September 2021 by Roxanne Gonzalez
I miss cricket so much! ? I always had great service, low monthly bill that didn't change, and a great phone too! Why did I listen to my kids and take us all to Sprint/T mobile??? ?Soon cricket.... Soon ❤️
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August 2021 by Melinda Chapa
Not too many phones to choose from. Limited variety. But very friendly staff
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May 2021 by Christina Torre
I came into the Calallen store to get a new phone and Christina (employee) was very helpful and made getting a new phone fast and easy. She provided me with new information regarding auto pay. Great service and answered all my questions.
