DSW Designer Shoe Warehouse offers a good selection of boots at fair prices. While many customers enjoy the variety and appreciate a helpful shoe donation program that rewards points, some reviews mention inconsistency in customer service. Positive experiences highlighted friendly staff who provide pleasant interactions and promotional offers, while others noted instances of inattentiveness. The store manager has been recognized for her professionalism in addressing concerns. Overall, DSW provides decent experiences, combining a wide selection of shoes with varying levels of customer service.
I returned some shoes that I had purchased online. Two lovely young ladies were working. They both had smiles on their faces and were very pleasant. They even gave me a $5 off coupon good for that day only. I like the selection.
June 2023
Amazing customer service, Nisha the store manager was very helpful with my concern and handled it so professionally! Thank you again!!
June 2023
Amazing customer service, Nisha the store manager was very helpful with my concern and handled it so professionally! Thank you again!!
