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March 2024 by Ray Martinez
I recently had the pleasure of working with echelon for my home theater and security needs, and I couldn't be happier with the results. From start to finish, their team was professional, knowledgeable, and dedicated to delivering top-notch service.First off, their expertise in home theater systems is unmatched. They carefully listened to my preferences and budget constraints, then recommended a custom solution that exceeded my expectations. The installation process was smooth, and the quality of the audio and visual components they provided is outstanding.Additionally, their security solutions are second to none. They helped me assess my home's vulnerabilities and tailored a comprehensive security system to fit my needs. Now, I have peace of mind knowing that my home is well-protected thanks to their advanced technology and expert installation.Overall, I highly recommend echelon for anyone in need of home theater or security solutions. Their attention to detail, professionalism, and commitment to customer satisfaction truly set them apart. I won't hesitate to turn to them for any future needs, and neither should you!
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June 2023 by Erik Van Uden
Good products but will upsell you on every possible thing when it’s not needed. Literally had 9 speakers in a 10x8 room. Sounded awful. They got me don’t let them get you
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September 2022 by Paul Z.
Tried to get these people out to evaluate our A/V system in our house. They completely flaked the first time, but we gave them another chance. Scheduled a time and then no show...
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February 2022 by Cyndi B.
On Feb 3, 2022 We contracted this company to provide service to our customer in the Corpus Christi area. We were told they could service the customer "next week". When I followed up the next day they told me service would be provided on Friday Feb 11, maybe a little earlier if they could. When I followed up on Feb 11 I was told they got behind one the schedule and didnt get to it and when I called again on Feb 14 to see if they would do the service first thing, I was told "we are really understaffed and just cant do it" So, if you are considering this company for anything, I suggest not! They are - by their own admission - really understaffed!! and if you do decide to use them, be prepared for a lack of communication, lack of follow up, and very likely a NO SHOW on your service request. This is a VERY poor way to do business
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September 2021 by Melinda Olinick
Brandon and team are TOP notch in Home Theater! Their customer service is great always friendly and takes the time to educate on the install being done. Very responsive when called. Brad is one of the installers and he does great work takes the time to organize and makes sure all questions are answered during installs. Thank you Echelon!!!
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July 2021 by Sarah M.
Echelon is very knowledgeable in their field whether it be home security or home theater equipment. One of the best in business and always responsive when technical difficulties arise. I definitely recommend them to all my friends and family.
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January 2021 by Jose Ruiz
I hired Echelon to install a home theater in my house and I am extremely happy with how everything came out. Everyone was very knowledgeable and seemed to love what they do. The installation was very professional. By the time they left the house they left the picture on my projector looking amazing and the sound coming out of my speakers is out of this world. I will definitely recommend them to friends and family. If you want something installed in your house involving media or security system don’t look anywhere else. Hire these guys. They are truly the best at what they do and I promise that you will not regret it. Thanks again to Scott and the awesome crew that made it happen.
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January 2021 by Patrick Maxwell
Had Echelon mount TV's and sound bars in my home as well as outdoors. The technicians were punctual, knowledgeable and professional. The service was top notch. I was so impressed with the service that I had them install Wi-Fi expender in my home as well. This made all the difference in the world with my internet connection throughout my entire home which is very large. When I am ready to install surround sound through out my entire home and out doors I will definitely call Echelon Home Theater and Security. If you need any audio/visual equipment installed don't hesitate to call Echelon you won't be disappointed. Awesome company!
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May 2020 by Laura Root
My husband and I found this place by accident. I wish we had know about them when we were building our home. We walked into their office and they were super friendly and welcoming. Scott came out later that day for a free quote. He wasn’t pushy and took the time to really get to know what it was we were looking for. We got our appointment scheduled and all the guys that came in and out of our home were super professional and respectful. They did such an amazing job. They took the time to measure stuff out when hanging our back speakers to make sure they were even and symmetrical. They did that with the other speakers they installed for us too. It looks really good. We will be having them come out at a later date to install speakers on our back patio. We eventually will have them place everything in a closet so that none of the equipment is seen in our living room. Baby steps with that. If you want quality people who actually care about the work they do.... you want to go with these guys! Everything sounds so good too!!
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April 2020 by Joseph P Ramirez
I highly recommend this company! The owner and the techs are all great! Their customer service is on point. Their quality of work and expertise is second to none.
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November 2019 by Travis Murray
Eschelon really knows what they are doing. I built a new home and consulted with them early in the building. They installed the correct cables and wires in the perfect locations to facilitate my security camera and technology needs well into the future. They offered basic features up to cutting edge technology for install and equipment. The installation crew was experienced and professional. They took the time to explain how to use the new equipment and I feel comfortable calling back if I forget a step. I highly recommend this company if you want quality equipment and reliable service into the future.
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June 2019 by John Doe
We just finished having a whole new home audio-visual system installed in Rockport (really Lamar, very remote) and couldn't be happier. I wanted a company to give us expert advice about how to make everything work properly, from internet to music to TV, taking into account that we're in a remote area with iffy internet. The system is seamless inside and out and lets us use streaming, Airplay, satellite TV, iTunes, and everything else all through one system. The service was outstanding. We're long-term customers now and will certainly return with any expansion projects.--Wendy Laubach (who knows how I got logged in as John Doe)
