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February 2024 by Denise Garza
Great Customer Service.
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February 2024 by Cynthia Marks
DO NOT DROP YOUR RENTAL HERE! THIS LOCATION IS FULL OF CROOKED PEOPLE. THEY ARE LYING SAYING MY RENTAL WAS DAMAGED!
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February 2024 by Delta Organixz
I was very happy with rental experience in Calallen , Jake even asked about my experience with rental and requested I do a review, THEN after an hour of my all clear even received my deposit and credit card charged for my rental I got a call to return to enterprise Jake saying there was damage to the car which I’m 100% positive did not occur during my possession and now I have to fight a claim against me that has nothing to do with me , how can they do this after they took possession of car, and try to pin this problem on me , Jake was very thorough with the return and we even watched him swiftly drive it to the back of building prior to me leaving the parking lot he said the front side bumper was loose when he was scrubbing it to say the least I am so disappointed and distraught with this issue next day I received email wanting my credit card info HOW can they do this I’m in shock
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February 2024 by Elida Hawthorne
Everyone great! Kyra, Jake and Abe
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February 2024 by The Curious Wanderer
Customer service at this location was amazing and the manager was great! I even got an upgrade to an Audi that was super nice to have on New Year.
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January 2024 by Amanda
We rented our car for our family vacation. Jake was great & very quick.
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November 2023 by Lisa Rob
Great experience. Thank you for providing great service.
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June 2023 by Cindy Trautman
Chris was very helpful and the car, although small was clean & drove well. The Northwest Office has always been very helpful.
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May 2023 by Judy Smith
Excellent service! Systems went down and they still took care of me. Will definitely continue to use Enterprise!
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April 2023 by Frank J. Eichman
I had been in an accident in this was an accident claim through my insurance it was very easy to rent from Enterprise.
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March 2023 by Dmitry Kohan
I work for an international company and deal with Enterprise branches around the world. But even with a lot of experience, I was surprised by the excellent work of the team in this branch. I would especially like to mention Abraham Buentello II, manager of the branch. We had several non-standard problems (a punctured tire, a car service when I was too busy to leave the project for that) - all these issues were solved and solved at the highest possible level for the Customer. Good luck and career growth, sir!!!
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February 2023 by Breez Clayton
The people you have working here are the best around! I’ve rented from countless different Enterprise’s across Texas, and my experiences here are by far the best.I came in on 1/24 to get a rental after my car was totaled. I spoke to Sebastian on the phone and he quickly got a mid sized SUV arranged for me to pick up at 3. He helped me out by applying Allstate’s discounted rates to the car and saved me well over $100!When I showed up a little earlier than 3, he quickly went out to help them clean up the car and make it ready.Thank you so much for all you do! You truly made a terrible day a lot better with you’re great service.
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January 2023 by Stephanie Weldy
If you or someone you know is in need of a rental car then Enterprise is the place to go. They have great friendly staff who listen to what type of rental vehicle you need and they go above and beyond what you expect. I will always choose Enterprise Rent A Car.
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July 2022 by Ashley S.
We rented a Chrysler Pacifica to drive on our vacation. First of all when we picked up the van it had a terrible smell, so bad we had to buy an air freshener and ride with the windows down to air it out. Secondly the back gate would not latch properly and had to be pushed closed for it to shut all the way. This was shown to the agent when the vehicle was picked up, but he said that was the only vehicle they had to rent us and if we wanted to trade it out at another Enterprise while we were on vacation that we could. They knew about this defect with the vehicle prior to renting it to us, because our neighbors had just returned the Pacifica to this site the week before due to the back gate not shutting properly. Lastly when returned the vehicle, they said we were 1.5 gallons short on gas and we would have to pay $6 per gallon to fill it up or go put 1.5 gallons of gas in the tank. I absolutely would not recommend renting from the CalAllen location due to terrible customer service and rent defective vehicles.
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July 2022 by Denise Garcia
Had to unexpectedly put truck in the shop. These guys came to our house & picked us up so we could have a vehicle for some important appointments.Thank u Enterprise for being here for us!
