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March 2025 by Celina Minor
Jesse is very professional and helpful. We had a great experience. They are helpful and explain the process very well.
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February 2025 by Roadtrek Ralph
We were stranded on 37 N; I searched online for nearest tire shop, Firestone was one of the results; Sunday Jan 19 2025; worst experience ever! I walked in and the guy behind the counter was sipping on his coffee with no purpose or sense of anything. He told me the tire would be over $300! I said ok, I just needed to get off the side of the road. But then he said it would take a while because of the appointments he had ahead of me. I hand delivered the tire; it only takes 5 minutes to change a tire!!! Wel 5 minutes for someone who knows what they’re doing. Long story short, I took the tire to DJ Tire shop and they happily sold me a new tire for half the price Firestone quoted. Worst experience at Firestone, thank God for iPhones and search features.
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December 2024 by Martha Garza
They always take care of my vehicles. Top notch. I know my vehicles will run smoothly after I've taken them there.
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December 2024 by Meliza Vargas
Awesome fast professional service
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November 2024 by Sally Moreno
Jesse helped me out got me in and out with little wait time. Great place
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November 2024 by Jack Carsrud
Just needed a state inspection. Jesse got to me immediately.
I was in and out pretty quickly.
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August 2024 by Stephen Cartwright
Extremely rude. Will not be returning
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August 2024 by Carmen DiGiovanni
The man at the counter was super friendly. I was in and out under an hour for an inspection sticker.
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June 2024 by Joel Metheny
Great customer service good communication seems like they really strive to help
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June 2024 by Nicholas Arcuri
CESAR your assistance and professionalism is profound. If you ever need assistance come to this store at leopard and palm and you will be taken care of honestly and respectfully. I can not thank you enough guys your wonderful and stellar. God bless
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June 2024 by Melinda Garcia
Both Advisor Cesar & Technician Jose provided the best service. I live out of town but occasionally visit the area. I will definitely be coming to this location if & when I need service while I'm in town. 100% recommend.
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June 2024 by Patricia Stewart
I needed a quick repair to get back to Austin and it was done with courtesy and speed. Thank you for fitting me in.
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May 2024 by Damrie Borrego-Garcia
Service was great and estimated time for finishing was just about right.
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May 2024 by Denice Cueva
I called at the end of the day close to closing due to a low tire. The person who answered mentioned that they were backed up on vehicles, and I did mention I could find another place, but he told me to come in if I was willing to wait. Considering I drive 100 miles a day, I did not mind waiting to be safe. I did not end up waiting long and they fixed my tire and he was very friendly. I am grateful.
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May 2024 by Nathan Galvan
Good and quick customer service. Went in for state inspection.