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October 2024 by David
Received a quote over the phone, was upfront about my job working for DoorDash and was told to come in to pay. When I arrived had to wait 20 minutes and then was told no because I work for DoorDash, even though DoorDash offers its own occupational accident policy while on the clock. Waste of time and terrible customer service.
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May 2024 by Paula MC
I am very happy with Fred Loya insurance and the Calallen store is much improved. Most of the time I get a hi and a smile when I go in. My rates are good but I have never had to make a claim, so I have no idea what that is like. Hopefully, I won't have to find out. I am very happy that I am finally able to get my payment drafted out of my account.
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December 2023 by R D
I get my Insurance there,I have had Insurance with a lot of other Companies,I like Loya.People are always friendly,there prices are good and they have offices everywhere!
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October 2023 by Lori “LaLa” Glenn
The representatives that work there are friendly, courteous, and knowledgeable people. Have had insurance with them for years...
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October 2023 by Fracisco Torres
They serve in Spanish
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September 2023 by Rick Soto Sr.
Affordable
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June 2023 by Elida Arredondo
Didn't like it. Could not help us.
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December 2022 by Norma Bazan
I'm so satisfied with Fred Loya insurance, went in and my agent Mrs. Barrera took the time to help me with a smile and that says alot from an amazing employee.
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February 2022 by Les Mikes
The Calallen office is the by far the best. I finally made the drive there 01/18/2022, and was not disappointed. Jessica, the manager there was very friendly and greeted me as soon as I walked in the office. She was on point and patiently answered every question I had. Jessica helped me find the best rates for the coverage I needed.
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September 2021 by Casey Mills
Saved me $200 a month on insurance. Made me wonder how long Progressive been giving me the shaft... I will say the deductible is pretty high, though.
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September 2021 by Crowned Cactus
Helpful fast friendly service
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July 2021 by Amelia Mae Pacheco
I have had insurance here for over 15yrs. I have never had issues with my policy or claims. The customer service is great. I usually go intoCalallen office but when I have dealt with other offices the customer service is great as well. I have shopped around for lower rates but Fred Loya is the best! They always work with me to get me the best rate for my coverage. All the employees are very helpful!
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July 2021 by Ricky Perez
Edith didn’t give me any trouble at all when it came to getting me insurance, the quote was an amazing one I can’t thank her enough for getting me street legal again ? Thank you Mrs. Edith!
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July 2021 by Norma Leija
I rate it a 10 no complains.
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July 2021 by Roxanne Gonzalez
They really have the best rates. Hands down!
