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April 2024 by Daniel Lopez
HEB Pharmacy is the Pharmacy I shop. Always busy. Have to wait sometimes. But never have issue receiving my medications.
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March 2024 by gloria Pena
This place is a joke!!!! Lines are always ridiculously long! Time to transfer scripts
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September 2023 by Erma Neal
Always had my medication ready and on time
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August 2023 by Jake Perez
Friendly staff wait is too long trying to set up delivery is a hassle you have to set up everytime can't give specific time they have five windows with two people helping everyone
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June 2023 by Cali G.
The store side is great it's the pharmacy that needs work well not the pharmacy in general just that s#@$y addatude cashier Mary it's NOT My fault you had to work today ok.. stay home if you don't feel like working.
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February 2023 by Robert W.
This HEB has a disabled man working there, and he has great customer service skills! The man is tries very hard. even though his hands and legs slow him down. The man is number one in my boo!
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January 2023 by Robin Dalton-Neal
3rd time having to wait until next day to get Rx. dr calls heb in the morning and late afternoon after standing in line 30 minutes told still not ready. delivery is a joke. have to notify by 3 (called 2:47 last time and delivery already cut off). so if want delivery have to wait until next day, call in again and will be delivered sometime after 3 depending how many deliveries. that means well over 24 hours after prescribed. when asked why it takes heb so long, rude jerk pats himself on the back and says they handle over 1000 a day. SO WHAT! if heb pharmacy can't keep up then hire more people sounds like they make enough $ to employ more personnel to handle that many Rx's. he also said should have called first to make sure ready. you would think 6-8 hours more than enough time to have ready. most Rx's are not meant to wait over 24-36 hrs after prescribed due to heb's incompetence. heb's inability to keep up, mix-ups, not having in stock so having to wait until next day for store to receive, sheer rudeness of some personnel ... yeah, time for new pharmacy! there are no acceptable excuses for any of this poor 'service'!
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January 2023 by Rebecca Widner
Only downside is the long lines but never have a problem with them
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January 2023 by Pamela Crawford (Paloma)
Too many mix ups, alot of confusion with employees. Dr. Offices can be just as bad, but to tell me I had received my prescription when I know I didn't, still haven't gotten it a month later.im looking for a new pharmacy. Cause if you get transferred to a pharmacist, might as well hang up they are rude and argumentative.
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September 2022 by Pamela Crawford Vasquez (Paloma)
Too many mix ups, alot of confusion with employees. Dr. Offices can be just as bad, but to tell me I had received my prescription when I know I didn't, still haven't gotten it a month later.im looking for a new pharmacy. Cause if you get transferred to a pharmacist, might as well hang up they are rude and argumentative.
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September 2022 by Lina Lara
Wait is usually pretty long and insurance doesn't get verified all the time when it's new coverage.
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March 2022 by Yvette P.
Curbside really needs a overhaul. Please invest in training of employees in the process of collecting and managing fruits and vegetables. There have been multiple times I received fruits that were bruised and inedible. I'm unsure if this is due to mishandling/packing or not taking extra care in the selection. Also I would like to note that most of my perishables with expiration dates usually expire within 2 days of purchase. I wonder if this a common practice when selecting items to unload merchandise before it expires within the store to your curbside customers. I, like most families, shop for the week and this really makes it hard to plan for our meals to last. Please take better consideration H‑E‑B. I know you all are doing you're best, but please consider how you would feel if you were to receive the products you spent so much money on in this condition.
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December 2021 by Bernarda Oberlender
Waste of time. Call in script and they say it will be ready in 20 mins. Show up after driving 30 minutes and pharmacist would not fill until tomorrow. Fine, but please train employees to check w/pharmacist before telling you to come on in. D****
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November 2021 by Chris Besherse
Best Pharmacy in the area ?
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August 2021 by Cole Butler
Get all my meds here have for years. Fast friendly and helping. Favorite heb
