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April 2024 by Bethany Lytle
Called us at 6 to let us know our prescriptions were ready, we got there at 6:10 and were informed that they were closed. I asked the lady behind the counter what we were supposed to do then since my husband needs his prescription tonight and she just shrugged and again said they were closed. Not helpful, not nice or sympathetic, will definitely never have any prescriptions sent here in the future.
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February 2024 by Elizabeth Guillen
Very slow service phones are never answered.
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January 2024 by chele burns
I have to say I use to give the HEB on Port 0 stars because they had a woman at the front counter & drive through window, who had THE WORST customer service ever. Never said hello, goodbye or show any empathy whatsoever. Getting past that, she would be down right rude & expect you to go elsewhere instead of trying to help. Which helping a person with costs, or checking other locations for medication availability is something that a pharmacy can do.This woman either doesn't work in the pharmacy or she has been pulled from the window & counter because I have not seen her for months. Soo because the new people that I have encountered have been helpful so far, I am giving 3 stars. As this continues, I will rate them accordingly.
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January 2024 by Guy Lewis
It a decent location and the employees are very helpful
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December 2023 by Rosario Garza
This is ridiculous on how long they take inside
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December 2023 by Stoned Crusader
Best pharmacy in town. Super nice and friendly staff. 5stars pluss plus.
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November 2023 by rocio vargas
The slowest people work here... they take forever to provide service!!
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September 2023 by Manny Fernandez
The worse service I know people are busy but come on 30 mins after talking to someone just to get my prescription slip back so I can go to a different pharmacy because how terrible it is here..DO NOT GO HERE you will thank me later… 0 stars if I could put it on here
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July 2023 by The Rios Family
Came right before 8pm 8 hit when talking to employee my prescription are ready and they refused medication for my children so rude. Now my daughter who’s been having a fever has to wait for medicine.
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May 2023 by JESUS CASTILLO
HEB DOESN'T CARE OLD PATIENT , I were next in line and then a young delivery boy came after me , and guess what ? The fharmacist takes care first this delivery guy than me ok I am just an old patient
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April 2023 by Rhonda Ann
Always a one place to get everything. Fruits and veggies. Meats. Pastas. Dish liquid, wash detergent, drinks, dog ? food cat ? food bird ? food turtle ? food. Makeup, hair dye, ... whatever the holiday or occasion ? you will find something. Friendly, kind employees.
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March 2023 by Kristen Soto
Pharmacies tend to have a bad reputation, but this pharmacy is now my favorite. The pharmacist was able to accommodate my VA insurance, although it’s generally not accepted (as they are specific). I was so happy that they helped me so promptly and efficiently, prioritizing my questions and being extremely helpful.Make sure you’re nice to your pharmacists! It can go a long way ?
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March 2023 by ArMando Aguilar
the staff is very inhospitable and does not accommodate the customers. every time i comes to this pharmacy it’s always something new to deal with. they either don’t have the meds, take excessive amounts of time to fill, the lines are always long and the staff is very inefficient. they spend inordinate amounts of time talking and gossiping amongst themselves. everytime i call there’s no one to answer the phone or they take more than 20min to answer. a script that takes 10min to fill takes hours to fill. this pharmacy needs training in customer service and efficiency. i wouldn’t recommend this pharmacy to anyone. if you chose this pharmacy expect to deal with a lot of delays, miscommunications and computer issues and expect to spend alot time here waiting to obtain your prescription.
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January 2023 by margarito garcia
I placed a refill over the phone Sunday morning and the automated system said medication would be ready after 415p that evening. I get at 435p with 2 cars ahead of me waited then one car pulled out I moved up and was told we are closed .Just before I advised them I was heading over to pick up my antibiotics. To just get told they are closed after waiting 20min in line. VERY DISAPPOINTED. that my only HEB that I go to over 20years.VERY UPSET.
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January 2023 by Celia Cano
Team and pharmacist Bruno were super quick and helpful! Quickest and smoothest process EVER for calling in a prescription!
