-
December 2023 by Elyda Vasquez
Just stopped giving you a courtesy call when your prescriptions are ready, accidentally let a prescription expire and then couldn't get it for free with my insurance anymore, initially thought my doctor's office just hadn't called it in, but they just don't call you when it's ready anymore and that's pretty ridiculous. Will not tell you about issues with insurance over the phone and just let you show up to a hassle that you could have just stayed home for because you're not gonna get your prescription either way. Will tell you that your prescription is ready over the phone and then when you get to the pharmacy it's not ready and you'll have to wait 30 mins to an hour for it when it should have been ready like they said so. Not sure what's going on with doctors and pharmacies just not following through with administrative tasks, do better.
-
December 2023 by Louis Rodriguez
Courtesy, efficiency and proficiency
-
June 2023 by Maga Karr
Sandy is the best pharmacy customer service. She is always happy to help, and her service is fantastic. She looks serious, but she is so kind and friendly. I recommend this, please, for her. I hope she gets the promotion she deserves
-
January 2023 by Brandon Diaz
I’m so MAD I got 200 dollars worth of food and I had some of the food I bought GONE! And the food I’m missing was 30$ worth!!!!
-
December 2022 by Savanah Deleon
I love my HEB, been looking everywhere on the app to find where they have the birthday cake HEB brand. I don't know if yall stopped selling it but I would really want more. Please let me know where I can buy it.
-
November 2022 by Rachel Paz
Fast and friendly you can always find why your looking for
-
September 2022 by Kimberly Honey Perez
Never stocked up on energy drinks and business center hrs are short. Lady did not want to load my card I come alot to load my card and today I wanted to load it twice and she said no that it has changed yet I just drove up to another H-E-B and had no problems.
-
January 2022 by Joe Balli
fly inside bread rolls still alive
-
January 2022 by Irma Perez
No home covid test
-
October 2021 by Crissanta Colomo
It was a great pharmacy amd I enjoyed the atmosphere amd customer service until last month 8/4/21 they changed the Pharmacy manager to a guy that is not very customer service oriented. Some of the staff had changed the way they treat customers as well. I am not angry just really let down at how they can stereotype people on certain medications I was embarrassed and will not be going back.
-
October 2021 by Yve C
The pharmacy customers service and Dynamic has changed I was Literally told “ Mary is no Longer in charge!” By a pharmacy staff member after speaking to the new pharmacy manager I will be moving pharmacies, he has no customer service skills.
-
July 2021 by Dwayne Mcfarland
Love the way HEB pharmacy take care of me they always make the best for me the best suggestions the best help and they always real respectable I love HEB forms as well as the store
-
March 2021 by Melynda Gamez
I LOVE ❤️ MY H.E.B. AND MARY, CHAD AND THE STAFF ARE SO VERY FRIENDLY AND CARING. I NEVER HAVE TO WAIT FOR MY PRESCRIPTIONS. IF YOU HAVE MEDICAID OR MEDICARE YOU CAN GET YOUR PRESCRIPTIONS DELIVERED TO YOUR HOUSE FOR FREE!!!!! MANY BLESSINGS TO ALL.?
-
February 2021 by Christina Sanchez Puente
Thank you HEB!!! Found all essentials. A small line for eggs and milk but your team was on point assisting everyone!! Great job!!
-
January 2021 by Joey Wilson
HEB has become a corporation of no accountability for it product freshness and isn't a local store as has been in the past. We have shopped HEB 40 plus years, and it has allowed Covid-19 circumstances to become it's crutch for poor quality merchandise from it's fresh food HEB product departments
