H-E-B Pharmacy, located at 5313 Saratoga in Corpus Christi, has been recognized as the top supermarket pharmacy for customer satisfaction by J.D. Power for three consecutive years. The pharmacy prioritizes the health and safety of Texans, offering routine childhood and adult immunizations, including the COVID-19 vaccine. Customers generally appreciate the friendly and efficient service, with some noting quick vaccination experiences and helpful staff. However, there are concerns about longer wait times and delays in prescription fulfillment, with some customers experiencing waits of nearly an hour. While many praise the pharmacy personnel for their kindness and knowledge, others feel that the consistently long lines detract from the overall experience. Despite mixed reviews regarding service speed, H-E-B Pharmacy remains a trusted choice for many in the community, with a long history of caring for Texans.
I had to get a vaccination. Everyone was very friendly and efficient. My wait time was like five minutes maximum. The shot was nearly painless and I was in and out of the room in around three minutes. Amazingly easy and pleasant experience.
November 2024
I don’t think there are enough customer service people at the instore counter. The employees have always been helpful and polite and willing to help work out any problems I’ve encountered.
July 2024
Just started going here, too soon to give strong feedback.
