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August 2025 by MATTHEW BATTS
$15 to replace a debit card!! Over and over this bank is proving not to be a friend of the customer. The card is poorly designed to wear out in months To where you can’t even read the numbers than they charge you to replace it . Thanks IBC - definitely looking for a new bank !
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May 2025 by Frank Ramirez
I have banked with IBC for a little over 40 years. I just went to the drive-thru to withdraw just $200. I was told that now ALL withdrawals have to be done inside the bank. This is such an inconvenience. I am recovering from back surgery so walking is painful for me. I think it's time to change banks after 40 years.
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May 2025 by Dariel lopez
Terrible experience the lobby was empty all we wanted was to close the account. 0/10
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June 2024 by dave williams
This must be a training facility. They don't seem to know what they're doing, slow drive thru, I try to avoid this place.
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April 2024 by Andrew Lewis
Always helpful and never too long of a wait in line.
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February 2024 by M
WORST BANK!!! THEY JUST TAKE YOUR MONEY AND DONT TRY TO SYMPATHIZE WITH YOU!!STAY AWAY!!! BETTER BANKS OUT THERE!!
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September 2023 by Robert Garcia
They are amazing!!!!
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August 2023 by Orlando Lozano
Needs improvement with customer service
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July 2023 by Robin Gibbd
I had to make a,deposits I'm 78 the teller was counting money at the window for a car in the drive way she told me to step away from the counter all the way back toward the door to make me very nervous that like I was going to rob her at the time I have take most of money out of this bank me and 4 other customers waited 24 min do not use this bank they have no management no problem skills my cousins closed there account also to go bank with another bank
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July 2023 by Daisy Garcia
Was my go to , but now slowest bank ever ! Waited with other cars for 30 mins just for a deposit ! Don’t come if u are in hurry
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July 2023 by Robin G.
Worse make in corpus only San antonio banks are good rude teller no Manger wait time 26 min at window inside 24min we with drew all our acts there some quite a bit teller told my nearly 80 year old cousin step away from the window inside cause she was counting money really a 80 year going to rob her 5 other customers heard it let's give this bank the worst in Texas go to chase or Wells Fargo this bank should be closed we reported it to corporate they never responded to us we all closed our accounts
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March 2023 by Trinidad Lentz
Sofia Zamarripa. is an excellent sales rep. She's very friendly and very smart too. She knows her stuff. Thank you, Sofia.
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September 2022 by Dalila Garcia
This bank deserves 0 stars. They give you all the excuses to not give you YOUR money. Long lines. The workers do not seem to care how long you have been waiting plus when they get to you all they do is walk around asking questions. They "verify" with everyone in order to give you your money just excuses to make you wait more and hope you leave. The drive thru is worst. So slooooow. The atm almost never works. They fail at something every time you go.
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October 2021 by Mauro Sierra
Over all its been a good experience here. As with most of the complaints, the wait time is horrible. Not enough staff. All cashiers were working at the wondow, no one left at the lobby. This branch can do a lot to improve, but I can say its not the worse.
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September 2021 by Stephanie Sanchez
This Bank is horrible way to many rules can't get your money when needed plus customer service is horrible plus the wait is stupid long!
