-
February 2024 by M
WORST BANK!!! THEY JUST TAKE YOUR MONEY AND DONT TRY TO SYMPATHIZE WITH YOU!!STAY AWAY!!! BETTER BANKS OUT THERE!!
-
September 2023 by Robert Garcia
They are amazing!!!!
-
August 2023 by Orlando Lozano
Needs improvement with customer service
-
July 2023 by Robin Gibbd
I had to make a,deposits I'm 78 the teller was counting money at the window for a car in the drive way she told me to step away from the counter all the way back toward the door to make me very nervous that like I was going to rob her at the time I have take most of money out of this bank me and 4 other customers waited 24 min do not use this bank they have no management no problem skills my cousins closed there account also to go bank with another bank
-
July 2023 by Daisy Garcia
Was my go to , but now slowest bank ever ! Waited with other cars for 30 mins just for a deposit ! Don’t come if u are in hurry
-
July 2023 by Robin G.
Worse make in corpus only San antonio banks are good rude teller no Manger wait time 26 min at window inside 24min we with drew all our acts there some quite a bit teller told my nearly 80 year old cousin step away from the window inside cause she was counting money really a 80 year going to rob her 5 other customers heard it let's give this bank the worst in Texas go to chase or Wells Fargo this bank should be closed we reported it to corporate they never responded to us we all closed our accounts
-
March 2023 by Trinidad Lentz
Sofia Zamarripa. is an excellent sales rep. She's very friendly and very smart too. She knows her stuff. Thank you, Sofia.
-
September 2022 by Dalila Garcia
This bank deserves 0 stars. They give you all the excuses to not give you YOUR money. Long lines. The workers do not seem to care how long you have been waiting plus when they get to you all they do is walk around asking questions. They "verify" with everyone in order to give you your money just excuses to make you wait more and hope you leave. The drive thru is worst. So slooooow. The atm almost never works. They fail at something every time you go.
-
October 2021 by Mauro Sierra
Over all its been a good experience here. As with most of the complaints, the wait time is horrible. Not enough staff. All cashiers were working at the wondow, no one left at the lobby. This branch can do a lot to improve, but I can say its not the worse.
-
September 2021 by Stephanie Sanchez
This Bank is horrible way to many rules can't get your money when needed plus customer service is horrible plus the wait is stupid long!
-
September 2021 by Dennis S.
Hit or miss with this bank; and lately it's been alot more missed than hits. Four drive through lanes open and I'm only the 3rd vehicle. 20+ minute wait for a simple deposit. I know times are tough, but not an excuse for slow service.
-
June 2021 by Mee Mee
DO NOT BANK WITH THESE PEOPLE!!!! SHOULD HAVE READ REVIEWS FIRST BEFORE BANKING WITH THEM!!! CUSTOMER SERVICE SUCKS THEY R RUDE!!!!
-
January 2021 by angela wood
Extremely slow for anything here
-
December 2020 by Alexandra Lee
Zero stars. Worst bank. I wish the mortgage was different bank. First they change hours. The car port closes 5 now (used to be 6pm which was great due to work) and received ZERO notice and there are ZERO signs of change of hours. Not to mention the bankers are RUDE AND HAVE NO CUSTOMER SERVICE SKILLS! They need to shut this place down and fire all staff to rehire people who want to help their clients. So I go back today to pay the mortgage and they closed due to covid. Another reason to switch banks. Not to mention all the gas I’m wasting driving around town and WASTING MY TIME! Most Inconvenient bank.
-
August 2020 by Bryan Caillier
Too much to type. Straw that broke the camels back. You have all locations closed all day Saturday. Lololol. Been putting up with IBC nonsense for way too long. Another customer gone
